Practical outcomes

My properties

A hotel owner can use My properties from the owner dashboard.

Switch between claimed stays without hunting bookmarks — every property opens into its own owner menu.

Portfolio dashboard

A hotel owner can use Portfolio dashboard from the owner dashboard.

Multi-property owners get one briefing: occupancy and performance across stays, not three notebooks.

Organization

A hotel owner can use Organization from the owner dashboard.

Company / brand shell for teams that run more than one listing under the same owner account.

Account users

A hotel owner can use Account users from the owner dashboard.

Invite co-owners or managers at account level before you hand out property-specific roles.

Profile

A hotel owner can use Profile from the owner dashboard.

Keep the login email and identity you use for billing, OTPs, and owner alerts.

Help & Academy

A hotel owner can use Help & Academy from the owner dashboard.

Guided owner help when a module is new — so staff learn the desk without a trainer on WhatsApp.

Desk dashboard

A hotel owner can use Desk dashboard from the owner dashboard.

It is 8am. Your receptionist opens one board and sees who is arriving, leaving, and still in-house - no three WhatsApp groups.

Pre-arrival

A hotel owner can use Pre-arrival from the owner dashboard.

A family lands tonight. Pre-arrival shows their room preference and pending ID so the welcome feels planned, not rushed.

Arrivals

A hotel owner can use Arrivals from the owner dashboard.

Rainy Friday, five check-ins waiting. Arrivals lists who is ready for keys and who still needs a clean room.

In-house

A hotel owner can use In-house from the owner dashboard.

A guest asks for a late checkout. In-house finds the stay, folio, and room in seconds - not a paper register.

Departures

A hotel owner can use Departures from the owner dashboard.

Checkout rush. Departures shows open balances before keys are taken, so money does not walk out with the guest.

Walk-in check-in

A hotel owner can use Walk-in check-in from the owner dashboard.

A couple walks in without a booking. Walk-in check-in assigns a clean room and starts the folio before they finish chai.

Assign rooms

A hotel owner can use Assign rooms from the owner dashboard.

Three deluxe bookings, only two clean rooms. Assign rooms with overlap checks so you never double-key a door.

Cancellations

A hotel owner can use Cancellations from the owner dashboard.

OTA cancels at midnight. Cancellation releases the room correctly so you can sell it to the next walk-in.

C-Forms

A hotel owner can use C-Forms from the owner dashboard.

Police ask for guest records. C-Forms keep registration ready - less panic, more professional front desk.

Night audit

A hotel owner can use Night audit from the owner dashboard.

Owner calls at 11pm: "What did we earn today?" Night audit closes room revenue, payments, and open items in one story.

All reservations

A hotel owner can use All reservations from the owner dashboard.

Guest says "I booked last week." All reservations finds the stay by phone, dates, or source - even if staff changed.

New booking

A hotel owner can use New booking from the owner dashboard.

WhatsApp ping: two nights, AC room. New booking turns that chat into a real reservation with source tagged.

Documents

A hotel owner can use Documents from the owner dashboard.

Corporate guest needs a voucher for reimbursement. Documents generate confirmation from live booking data.

Group bookings

A hotel owner can use Group bookings from the owner dashboard.

Wedding party needs eight rooms. Group bookings keep one contact, shared notes, and linked rooms together.

Waitlist

A hotel owner can use Waitlist from the owner dashboard.

Sold out for the festival. Waitlist holds the next guest so when a cancel comes, your desk calls first.

Corporate accounts

A hotel owner can use Corporate accounts from the owner dashboard.

A company books monthly. Corporate accounts remember rate, billing contact, and credit terms - no retyping every stay.

Travel agents

A hotel owner can use Travel agents from the owner dashboard.

An agent sends four bookings. Travel agents tag the source so commission talk later is based on facts.

Overbooking

A hotel owner can use Overbooking from the owner dashboard.

Independence Day looks oversold. Overbooking flags the night before a guest is standing at the counter.

Booking sources

A hotel owner can use Booking sources from the owner dashboard.

Owner asks: "Are Instagram enquiries converting?" Booking sources show which channel fills rooms this month.

Room types

A hotel owner can use Room types from the owner dashboard.

You sell Deluxe and Suite differently. Room types set capacity and product so rates and inventory stay honest.

Room inventory

A hotel owner can use Room inventory from the owner dashboard.

You have 12 physical rooms, not "unlimited." Room inventory maps real units so availability is not a guess.

Status board

A hotel owner can use Status board from the owner dashboard.

Housekeeping says 204 is dirty. Status board shows vacant, occupied, dirty, clean, inspected, OOO at a glance.

Room calendar

A hotel owner can use Room calendar from the owner dashboard.

Manager asks "Is 305 free next Tuesday?" Room calendar answers with blocks and assignments on one timeline.

Availability

A hotel owner can use Availability from the owner dashboard.

Plumbing work on the second floor. Availability stop-sell keeps those nights off sale without sticky notes.

Rate plans

A hotel owner can use Rate plans from the owner dashboard.

Weekday corporate vs weekend leisure. Rate plans let the desk sell the right price without arguing at the counter.

Pricing calendar

A hotel owner can use Pricing calendar from the owner dashboard.

Diwali week needs higher rates. Pricing calendar overrides dates without wiping the rest of the month.

Seasonal pricing

A hotel owner can use Seasonal pricing from the owner dashboard.

Monsoon is slow; December is full. Seasonal pricing sets the rhythm so you stop undercharging peak weeks.

Offers

A hotel owner can use Offers from the owner dashboard.

You want a midweek package on the listing. Offers put the deal where guests browsing FindMyStay can see it.

Coupons

A hotel owner can use Coupons from the owner dashboard.

Instagram story: "Use HOLI10." Coupons apply at booking so the promo is tracked, not forgotten in chat.

Taxes & fees

A hotel owner can use Taxes & fees from the owner dashboard.

Guest asks why GST is on the bill. Taxes & fees apply rules on the folio so the desk explains with confidence.

Guest directory

A hotel owner can use Guest directory from the owner dashboard.

Returning guest prefers high floor, no AC noise. Guest directory remembers preferences for the next welcome.

Enquiries

A hotel owner can use Enquiries from the owner dashboard.

Listing enquiry at 2am. Enquiries captures the lead so morning staff reply - the guest does not get lost.

Follow-ups

A hotel owner can use Follow-ups from the owner dashboard.

You quoted a villa yesterday. Follow-ups remind the team to close the deal before they book elsewhere.

Housekeeping board

A hotel owner can use Housekeeping board from the owner dashboard.

Five departures, three arrivals in two hours. Housekeeping board shows which rooms must be cleaned first.

Room status

A hotel owner can use Room status from the owner dashboard.

Housekeeping says 204 is dirty. Status board shows vacant, occupied, dirty, clean, inspected, OOO at a glance.

Out-of-order / blocks

A hotel owner can use Out-of-order / blocks from the owner dashboard.

AC repair for two days. Out-of-order / blocks take the room off sale so nobody books a broken unit.

Maintenance

A hotel owner can use Maintenance from the owner dashboard.

Leak in 108. Maintenance logs the job and keeps the room blocked until the plumber is done.

Checklists & tasks

A hotel owner can use Checklists & tasks from the owner dashboard.

Owner wants linen audit before weekend. Checklists & tasks assign who does it and when it is done.

Incident log

A hotel owner can use Incident log from the owner dashboard.

Guest reports a slip near the pool. Incident log records what happened and how it was resolved.

Lost & found

A hotel owner can use Lost & found from the owner dashboard.

Phone left in 212. Lost & found tracks the item - not a drawer note that disappears next week.

Stock & supplies

A hotel owner can use Stock & supplies from the owner dashboard.

Shampoo runs out on a full house. Stock & supplies shows low linen and toiletries before guests complain.

Vendors

A hotel owner can use Vendors from the owner dashboard.

Who supplies mineral water? Vendors keep supplier contacts ready when the store is empty.

Purchase orders

A hotel owner can use Purchase orders from the owner dashboard.

Need 50 towel sets before season. Purchase orders document the buy so accounts is not guessing later.

Add-ons

A hotel owner can use Add-ons from the owner dashboard.

Guest wants airport pickup. Add-ons sell extras with the stay instead of cash-only side deals.

Products

A hotel owner can use Products from the owner dashboard.

Minibar and souvenirs need a list. Products catalogue what you sell beyond the room night.

Catalogue

A hotel owner can use Catalogue from the owner dashboard.

You want a neat menu of services on the listing. Catalogue keeps the property offering clear for guests.

Status updates

A hotel owner can use Status updates from the owner dashboard.

Fully booked this weekend? Status updates tell browsing guests honestly - fewer angry "is room available?" calls.

Outlet settings

A hotel owner can use Outlet settings from the owner dashboard.

Coffee shop opens next month. Outlet settings set up the F&B side without a second software login.

Menu

A hotel owner can use Menu from the owner dashboard.

Chef changes the thali. Menu updates for POS and guests in one place - no laminated printouts forever.

Tables

A hotel owner can use Tables from the owner dashboard.

Dinner rush: who sits where? Tables map the floor so reservations and service do not collide.

Menu QR & PDF

A hotel owner can use Menu QR & PDF from the owner dashboard.

Guests hate waiting for a menu card. Menu QR & PDF lets them scan and order while seated.

POS

A hotel owner can use POS from the owner dashboard.

Room 204 orders dinner. POS can post to the guest folio so breakfast is not a separate notebook.

Billing

A hotel owner can use Billing from the owner dashboard.

F&B bill must match GST rules. Billing keeps outlet tax clean for the accountant.

Table reservations

A hotel owner can use Table reservations from the owner dashboard.

Anniversary dinner for in-house guests. Table reservations hold the table without a WhatsApp scramble.

Orders

A hotel owner can use Orders from the owner dashboard.

Three tables order at once. Orders become kitchen tickets - not shouted across the counter.

Room service

A hotel owner can use Room service from the owner dashboard.

Guest wants dinner at 11pm. Room service ties the order to the stay so chargeback arguments end.

Room charges

A hotel owner can use Room charges from the owner dashboard.

Post restaurant spend to the room. Room charges keep one bill at checkout - guests love that.

Kitchen / KOT

A hotel owner can use Kitchen / KOT from the owner dashboard.

Kitchen asks "what did table 4 order?" Kitchen / KOT shows fire tickets without photo forwards.

Bar / BOT

A hotel owner can use Bar / BOT from the owner dashboard.

Bar is busy on Saturday. Bar / BOT tickets keep drinks moving with the same discipline as food.

Kitchen display

A hotel owner can use Kitchen display from the owner dashboard.

Expo needs a screen, not paper. Kitchen display shows what to cook next during peak dinner.

Recipes

A hotel owner can use Recipes from the owner dashboard.

New cook joins. Recipes keep plate standards consistent so food cost does not explode.

Kitchen stock

A hotel owner can use Kitchen stock from the owner dashboard.

Oil and paneer running low. Kitchen stock shows prep stores before the dinner service fails.

Wastage

A hotel owner can use Wastage from the owner dashboard.

Buffet leftovers every night. Wastage logging shows where food money is disappearing.

Food costing

A hotel owner can use Food costing from the owner dashboard.

Owner asks if the restaurant is profitable. Food costing answers with plates vs ingredient cost.

Buffet

A hotel owner can use Buffet from the owner dashboard.

Sunday breakfast buffet. Buffet setups plan covers without treating it like random a-la-carte.

Meal plans

A hotel owner can use Meal plans from the owner dashboard.

Guest booked MAP. Meal plans keep breakfast/dinner rights clear on the stay.

Banquet catering

A hotel owner can use Banquet catering from the owner dashboard.

Banquet needs 200 plates. Banquet catering links kitchen work to the function - not a side Excel.

F&B offers

A hotel owner can use F&B offers from the owner dashboard.

Happy hour on weekdays. F&B offers push the deal without rewriting the whole menu.

Today's F&B

A hotel owner can use Today's F&B from the owner dashboard.

Morning briefing: how was last night's F&B? Today's F&B gives covers and sales in one flash.

F&B reports

A hotel owner can use F&B reports from the owner dashboard.

Month-end: restaurant vs rooms. F&B reports show which outlet earned and which dragged.

Dashboard

A hotel owner can use Dashboard from the owner dashboard.

Festival week starts Monday. Inventory dashboard shows what will stock out before guests arrive.

Item master

A hotel owner can use Item master from the owner dashboard.

Same soap, three spellings in notebooks. Item master gives one SKU language for the whole hotel.

Stores / warehouses

A hotel owner can use Stores / warehouses from the owner dashboard.

Main store and kitchen store. Warehouses keep stock locations clear so teams stop "borrowing" silently.

Goods receipt (GRN)

A hotel owner can use Goods receipt (GRN) from the owner dashboard.

Truck arrives with rice bags. Goods receipt (GRN) books stock against the PO - not a verbal "we got it."

Stock issue

A hotel owner can use Stock issue from the owner dashboard.

Housekeeping needs towels. Stock issue records the move so valuation stays true.

Stock transfer

A hotel owner can use Stock transfer from the owner dashboard.

Move water crates from main store to restaurant. Stock transfer keeps both stores honest.

Stock adjustment

A hotel owner can use Stock adjustment from the owner dashboard.

Count shows short bottles. Stock adjustment documents shortage instead of quiet write-offs.

Reorder

A hotel owner can use Reorder from the owner dashboard.

Reorder alerts before shampoo hits zero. You buy early - not during a full occupancy weekend.

Purchase requisition

A hotel owner can use Purchase requisition from the owner dashboard.

Kitchen asks for oil. Purchase requisition is the formal ask - manager approves, store acts.

Purchase orders

A hotel owner can use Purchase orders from the owner dashboard.

Season buy for linen. Purchase orders lock quantities and supplier so finance can track spend.

Invoice matching

A hotel owner can use Invoice matching from the owner dashboard.

Supplier bill looks high. Invoice matching compares bill to GRN before you pay.

Batch & expiry

A hotel owner can use Batch & expiry from the owner dashboard.

Milk and sauces near expiry. Batch & expiry protects guests and your FSSAI story.

Physical count

A hotel owner can use Physical count from the owner dashboard.

Month-end count. Physical count compares shelves to system - surprises surface early.

Valuation

A hotel owner can use Valuation from the owner dashboard.

Banker asks inventory value. Valuation answers with on-hand stock, not a rough guess.

Consumption & wastage

A hotel owner can use Consumption & wastage from the owner dashboard.

Where did the oil go? Consumption & wastage shows usage trends kitchen and stores can fix.

Dashboard

A hotel owner can use Dashboard from the owner dashboard.

Channels feel messy. Distribution dashboard shows what is connected and what still needs publishing.

OTA connections

A hotel owner can use OTA connections from the owner dashboard.

You sell on OTAs and direct. OTA connections keep channel status honest - no fake "always synced" claims.

External CM

A hotel owner can use External CM from the owner dashboard.

You already use an external CM. External CM links that world without pretending FindMyStay invents magic sync.

Publishing workspace

A hotel owner can use Publishing workspace from the owner dashboard.

Rates changed for Holi. Publishing workspace pushes intentionally so you know what went live.

Rate attestation

A hotel owner can use Rate attestation from the owner dashboard.

Did yesterday's rate update actually go out? Rate attestation records that you published.

Availability attestation

A hotel owner can use Availability attestation from the owner dashboard.

You closed a floor for renovation. Availability attestation proves sellable inventory was updated.

Booking inbox

A hotel owner can use Booking inbox from the owner dashboard.

OTA booking hits inbox. Booking inbox pulls it into your desk workflow instead of a PDF printout.

Amend / cancel

A hotel owner can use Amend / cancel from the owner dashboard.

Guest shortened stay on the OTA. Amend / cancel keeps your PMS stay aligned.

Conflicts

A hotel owner can use Conflicts from the owner dashboard.

Same room sold twice online. Conflicts surface the clash so you fix it before check-in day.

OTA commissions

A hotel owner can use OTA commissions from the owner dashboard.

OTA commission ate the margin. OTA commissions track what each channel really costs you.

Remittance reconciliation

A hotel owner can use Remittance reconciliation from the owner dashboard.

Remittance landed short. Remittance reconciliation compares payout to expected bookings.

Revenue hub

A hotel owner can use Revenue hub from the owner dashboard.

Owner weekly review. Revenue hub is where pace, restrictions, and pricing decisions meet.

Rate restrictions

A hotel owner can use Rate restrictions from the owner dashboard.

Wedding weekend: min 2 nights. Rate restrictions stop one-night dips that block better business.

Dynamic pricing

A hotel owner can use Dynamic pricing from the owner dashboard.

When occupancy crosses 70%, nudge rates up. Dynamic pricing rules encode your instinct.

Competitor rates

A hotel owner can use Competitor rates from the owner dashboard.

Neighbour dropped price. Competitor rates give context before you panic-discount.

Booking pace

A hotel owner can use Booking pace from the owner dashboard.

Are we behind last December? Booking pace shows if you should push offers now.

Forecast

A hotel owner can use Forecast from the owner dashboard.

Need housekeeping overtime next week? Forecast helps staff and buy for the demand you expect.

Guest folios

A hotel owner can use Guest folios from the owner dashboard.

Advance on UPI, laundry later, checkout tomorrow. Guest folios hold the whole money story of the stay.

Tax invoices

A hotel owner can use Tax invoices from the owner dashboard.

Company needs GST invoice. Tax invoices print from the stay - not a Word template on someone's laptop.

Payments

A hotel owner can use Payments from the owner dashboard.

Guest pays half cash, half UPI. Payments records both so night audit matches the drawer.

Refunds

A hotel owner can use Refunds from the owner dashboard.

Cancel within policy. Refunds process with optional approval so staff cannot quietly reverse large amounts.

Credit billing

A hotel owner can use Credit billing from the owner dashboard.

Corporate pays monthly. Credit billing keeps city ledger stays clear until settlement.

Discounts & comps

A hotel owner can use Discounts & comps from the owner dashboard.

Manager comps a late checkout. Discounts & comps log why - owners see goodwill vs leakage.

GST configuration

A hotel owner can use GST configuration from the owner dashboard.

Guest asks why GST is on the bill. Taxes & fees apply rules on the folio so the desk explains with confidence.

Restaurant GST

A hotel owner can use Restaurant GST from the owner dashboard.

Restaurant GST differs from room GST. Restaurant GST keeps outlet tax rules separate and correct.

CGST / SGST / IGST

A hotel owner can use CGST / SGST / IGST from the owner dashboard.

Guest wants CGST/SGST split. Tax components show the breakdown on invoices cleanly.

SAC / HSN

A hotel owner can use SAC / HSN from the owner dashboard.

Accountant asks for SAC codes. SAC / HSN on lines keeps invoices audit-ready.

Credit & debit notes

A hotel owner can use Credit & debit notes from the owner dashboard.

Invoice correction after checkout. Credit & debit notes handle it the proper GST way.

GST reports

A hotel owner can use GST reports from the owner dashboard.

GSTR week. GST reports and exports reduce the "Excel from three systems" scramble.

E-invoice

A hotel owner can use E-invoice from the owner dashboard.

Turnover crossed the threshold. E-invoice readiness keeps you prepared for IRN workflows.

E-way bill

A hotel owner can use E-way bill from the owner dashboard.

Goods movement needs e-way. E-way bill support is there when your ops require it.

KYC & GST

A hotel owner can use KYC & GST from the owner dashboard.

Platform and partners ask for GSTIN. KYC & GST keeps documents on file for the property.

Cashier shift

A hotel owner can use Cashier shift from the owner dashboard.

Shift change at 9pm. Cashier shift opens and closes totals so the next person starts clean.

Cashbook

A hotel owner can use Cashbook from the owner dashboard.

Owner asks cash position. Cashbook tells the day's cash story without digging WhatsApp forwards.

Bank / UPI refs

A hotel owner can use Bank / UPI refs from the owner dashboard.

UPI ref on SMS, guest says paid. Bank / UPI refs match references to folios.

Reconciliation

A hotel owner can use Reconciliation from the owner dashboard.

Three advances, one refund. Reconciliation clears what is settled vs still open.

Gateway settlements

A hotel owner can use Gateway settlements from the owner dashboard.

Gateway payout hit the bank. Gateway settlements track that money back to stays.

Accounts receivable

A hotel owner can use Accounts receivable from the owner dashboard.

Company has unpaid stays. Accounts receivable lists who owes you before you keep saying yes.

Vendor bills

A hotel owner can use Vendor bills from the owner dashboard.

Laundry vendor invoice arrived. Vendor bills queue what you must pay - not a pile on the desk.

Channel commissions

A hotel owner can use Channel commissions from the owner dashboard.

Channel fee surprise at month end. Channel commissions make that cost visible earlier.

Expenses

A hotel owner can use Expenses from the owner dashboard.

Bought paint and plumbing parts. Expenses with receipts keep ops spend out of "misc."

TDS tracking

A hotel owner can use TDS tracking from the owner dashboard.

Vendor payment needs TDS. TDS tracking keeps compliance notes with the payment.

Billing reports

A hotel owner can use Billing reports from the owner dashboard.

Morning owner call. Billing reports give a flash of what was billed and collected.

Profit & loss

A hotel owner can use Profit & loss from the owner dashboard.

Is the property actually profitable? Profit & loss answers beyond "we were busy so we must have earned."

Budget & cash flow

A hotel owner can use Budget & cash flow from the owner dashboard.

Renovation next quarter. Budget & cash flow plans money before the cash crunch.

Chart of accounts

A hotel owner can use Chart of accounts from the owner dashboard.

You want real books, not only folios. Chart of accounts starts proper hotel accounting.

General ledger

A hotel owner can use General ledger from the owner dashboard.

Every voucher lands somewhere. General ledger is the backbone when CA asks for postings.

Accounts payable

A hotel owner can use Accounts payable from the owner dashboard.

Suppliers waiting. Accounts payable shows what the hotel owes and when.

AR ledger

A hotel owner can use AR ledger from the owner dashboard.

Deep dive on one corporate account. AR ledger shows the movement, not only a balance.

Purchases

A hotel owner can use Purchases from the owner dashboard.

Purchases need a book trail. Purchases in GL keep buying tied to accounts.

Suppliers

A hotel owner can use Suppliers from the owner dashboard.

Supplier-wise history. Suppliers ledger answers "how much did we buy from them?"

GL expenses

A hotel owner can use GL expenses from the owner dashboard.

GL expenses classify spend the accountant way - beyond a simple ops expense note.

Petty cash

A hotel owner can use Petty cash from the owner dashboard.

Front desk float for autos and small buys. Petty cash tracks the imprest without a biscuit tin.

Bank accounts

A hotel owner can use Bank accounts from the owner dashboard.

Multiple bank accounts. Bank accounts master keeps books pointed at the right bank.

Journal vouchers

A hotel owner can use Journal vouchers from the owner dashboard.

Month-end adjustment. Journal vouchers post corrections with a clear trail.

Payment vouchers

A hotel owner can use Payment vouchers from the owner dashboard.

Pay a vendor from books. Payment vouchers document the outflow properly.

Receipt vouchers

A hotel owner can use Receipt vouchers from the owner dashboard.

Receive money into GL. Receipt vouchers complete the other side of the story.

Contra vouchers

A hotel owner can use Contra vouchers from the owner dashboard.

Cash deposited to bank. Contra vouchers move between cash and bank correctly.

Trial balance

A hotel owner can use Trial balance from the owner dashboard.

Before finalising books. Trial balance shows if debits and credits still tell one story.

P&L (GL)

A hotel owner can use P&L (GL) from the owner dashboard.

P&L from the ledger - the CA version, not only the ops flash.

Balance sheet

A hotel owner can use Balance sheet from the owner dashboard.

What does the property own and owe? Balance sheet for serious ownership reviews.

Cash flow

A hotel owner can use Cash flow from the owner dashboard.

Busy month but cash felt tight. Cash flow statement explains why.

Budgets

A hotel owner can use Budgets from the owner dashboard.

Set GL budgets so overspend shows up before year-end regret.

Cost centres

A hotel owner can use Cost centres from the owner dashboard.

Rooms vs F&B vs banquet. Cost centres allocate spend to the right department.

FY closing

A hotel owner can use FY closing from the owner dashboard.

Financial year ends. FY closing routines help close books without a last-week scramble.

Employees

A hotel owner can use Employees from the owner dashboard.

New receptionist joins. Employees keeps the team roster for the property in one place.

Attendance

A hotel owner can use Attendance from the owner dashboard.

Who came late during peak season? Attendance captures shifts without a paper register.

Duty roster

A hotel owner can use Duty roster from the owner dashboard.

Festival week needs double desk. Duty roster plans who covers mornings and nights.

Leave

A hotel owner can use Leave from the owner dashboard.

Housekeeper applies leave. Leave balances stop surprise gaps on busy weekends.

Documents

A hotel owner can use Documents from the owner dashboard.

ID and contract copies. Documents store staff papers without a lost file folder.

Training

A hotel owner can use Training from the owner dashboard.

Night audit training done? Training records show who is ready for which desk task.

Performance

A hotel owner can use Performance from the owner dashboard.

Manager review month. Performance notes keep facts for raises and coaching.

Payroll

A hotel owner can use Payroll from the owner dashboard.

Salary day. Payroll runs for hotel staff with property context - not a random spreadsheet.

Overtime

A hotel owner can use Overtime from the owner dashboard.

Housekeeping stayed late for group checkout. Overtime logs the extra hours fairly.

Salary advances

A hotel owner can use Salary advances from the owner dashboard.

Staff needs advance before festival. Salary advances record it and recover cleanly.

Venues

A hotel owner can use Venues from the owner dashboard.

Hall A for wedding, lawn for sangeet. Venues define what you can sell for functions.

Event bookings

A hotel owner can use Event bookings from the owner dashboard.

Enquiry becomes a booked function. Event bookings put it on the calendar with dates locked.

Function calendar

A hotel owner can use Function calendar from the owner dashboard.

Two events same evening? Function calendar shows clashes before you promise both.

Packages

A hotel owner can use Packages from the owner dashboard.

Standard wedding package vs custom. Packages speed quotes without reinventing every deal.

BEO

A hotel owner can use BEO from the owner dashboard.

Kitchen, decor, and desk need the same brief. BEO is the one event order ops follows.

Enquiries (legacy)

A hotel owner can use Enquiries (legacy) from the owner dashboard.

Old banquet enquiry still open. Legacy enquiries stay findable while you move to full event bookings.

Resources

A hotel owner can use Resources from the owner dashboard.

Need projectors and round tables. Resources track what is already committed to another function.

Event staff

A hotel owner can use Event staff from the owner dashboard.

Who runs the banquet desk that night? Event staff assigns people to the function.

Event billing

A hotel owner can use Event billing from the owner dashboard.

Banquet bill with extras. Event billing invoices the function separately from room nights.

Advances & settlement

A hotel owner can use Advances & settlement from the owner dashboard.

Client paid 50% booking amount. Advances & settlement track what is left before the event day.

Profitability

A hotel owner can use Profitability from the owner dashboard.

Wedding looked busy but margin was thin. Profitability shows function profit after costs.

Reports suite

A hotel owner can use Reports suite from the owner dashboard.

Owner WhatsApps: "Send me numbers." Reports suite is the starting shelf for every flash report.

Daily business

A hotel owner can use Daily business from the owner dashboard.

Coffee with the owner. Daily business is the one-page "how did yesterday go?"

Occupancy

A hotel owner can use Occupancy from the owner dashboard.

Were we really 80%? Occupancy by night and type ends the argument.

ADR

A hotel owner can use ADR from the owner dashboard.

ADR slipped after discounts. ADR reports show the price story behind busy rooms.

RevPAR

A hotel owner can use RevPAR from the owner dashboard.

RevPAR tells if busy nights were good nights - with night rules you can explain.

Revenue breakdown

A hotel owner can use Revenue breakdown from the owner dashboard.

Rooms up, F&B down. Revenue breakdown shows which department earned.

Booking sources

A hotel owner can use Booking sources from the owner dashboard.

Direct vs OTA mix. Booking sources report shows where growth is healthy.

Cancellations

A hotel owner can use Cancellations from the owner dashboard.

Too many cancels before weekend. Cancellations report shows impact and patterns.

Guest statistics

A hotel owner can use Guest statistics from the owner dashboard.

More families or corporates? Guest statistics help you stock and market smarter.

Dept profitability

A hotel owner can use Dept profitability from the owner dashboard.

Is banquet carrying the month? Dept profitability ranks what actually makes money.

Cashier & collections

A hotel owner can use Cashier & collections from the owner dashboard.

Cashier collections confirm what was taken in - useful when drawers disagree.

Outstanding

A hotel owner can use Outstanding from the owner dashboard.

Who still owes checkout balances? Outstanding report for follow-up calls.

GST & tax

A hotel owner can use GST & tax from the owner dashboard.

Tax review week. GST & tax report hub gathers what finance needs.

Inventory

A hotel owner can use Inventory from the owner dashboard.

Stock story for the month. Inventory reports for owners who hate surprise purchases.

Housekeeping

A hotel owner can use Housekeeping from the owner dashboard.

Rooms cleaned vs arrivals. Housekeeping reports show if staffing matched demand.

Maintenance

A hotel owner can use Maintenance from the owner dashboard.

Open repair backlog. Maintenance reports stop issues from hiding in chat.

Forecast & budget

A hotel owner can use Forecast & budget from the owner dashboard.

Plan next quarter. Forecast & budget views compare hope to plan.

Multi-property

A hotel owner can use Multi-property from the owner dashboard.

You own two stays. Multi-property rollups compare them without two logins forever.

Custom builder

A hotel owner can use Custom builder from the owner dashboard.

Owner wants a weird cut of data. Custom builder shapes the view you need.

Scheduled delivery

A hotel owner can use Scheduled delivery from the owner dashboard.

Email the daily flash every morning. Scheduled delivery sends it without staff remembering.

Data export

A hotel owner can use Data export from the owner dashboard.

CA wants CSV. Data export hands over datasets without screenshots.

Listing performance

A hotel owner can use Listing performance from the owner dashboard.

Is the public listing working? Listing performance shows if discovery is actually converting.

Occupancy & RevPAR

A hotel owner can use Occupancy & RevPAR from the owner dashboard.

Occupancy & RevPAR analytics for the owner who wants trends, not only yesterday.

Booking sources

A hotel owner can use Booking sources from the owner dashboard.

Owner asks: "Are Instagram enquiries converting?" Booking sources show which channel fills rooms this month.

Booking conversion

A hotel owner can use Booking conversion from the owner dashboard.

Many enquiries, few stays. Booking conversion shows the leak in the funnel.

Cancellations

A hotel owner can use Cancellations from the owner dashboard.

Cancels clustered on weekends. Analysis helps you change deposit or cutoff rules.

Lead time

A hotel owner can use Lead time from the owner dashboard.

Guests book two days ahead or two months? Lead time changes how you price and staff.

Length of stay

A hotel owner can use Length of stay from the owner dashboard.

One-nighters vs week stays. Length of stay shapes min-stay and package strategy.

Export centre

A hotel owner can use Export centre from the owner dashboard.

Need several CSVs for the CA. Export centre is the honest download shelf.

Full report

A hotel owner can use Full report from the owner dashboard.

Board meeting next week. Full report packs the analytics story in one go.

Analytics calendar

A hotel owner can use Analytics calendar from the owner dashboard.

Which days were heroes? Analytics calendar paints performance on a month grid.

Growth tracker

A hotel owner can use Growth tracker from the owner dashboard.

Are we growing or only busy? Growth tracker shows the longer arc.

Competitors

A hotel owner can use Competitors from the owner dashboard.

Market feels soft. Competitors context stops you from pricing in a vacuum.

Promo calendar

A hotel owner can use Promo calendar from the owner dashboard.

Plan Holi and monsoon offers on one month view - not scattered chat notes.

QR codes

A hotel owner can use QR codes from the owner dashboard.

Table standees and reception QR. QR codes make the listing easy to open offline.

QR verification

A hotel owner can use QR verification from the owner dashboard.

Fake QR floating online? QR verification helps prove your listing authenticity.

Campaigns

A hotel owner can use Campaigns from the owner dashboard.

Instagram campaign last month. Campaigns record what you ran so you can compare results.

OTA links

A hotel owner can use OTA links from the owner dashboard.

Still list OTA links as marketing URLs - clear, not pretending they are your PMS sync.

QR scan growth

A hotel owner can use QR scan growth from the owner dashboard.

Did lobby QR actually grow scans? QR scan growth shows the trend.

QR scan history

A hotel owner can use QR scan history from the owner dashboard.

Which day got scans? QR scan history is the detail behind the growth chart.

Inbox

A hotel owner can use Inbox from the owner dashboard.

New Google review came in. Reviews inbox keeps feedback where the owner will see it.

Rating tracker

A hotel owner can use Rating tracker from the owner dashboard.

Rating dipped after renovations. Rating tracker shows movement over time.

Review changes

A hotel owner can use Review changes from the owner dashboard.

A review was edited. Review changes alert you so reputation surprises are fewer.

Workflow suite

A hotel owner can use Workflow suite from the owner dashboard.

Hotel runs on habits. Workflow suite is the control room for those habits.

Night audit

A hotel owner can use Night audit from the owner dashboard.

Night audit is a process, not a button. Workflow steps keep the close consistent.

Room posting

A hotel owner can use Room posting from the owner dashboard.

Post room charges by business date so revenue lands on the right hotel day.

Day-end recon

A hotel owner can use Day-end recon from the owner dashboard.

Day-end recon checklist: cash, folios, open items - before everyone leaves.

Business date

A hotel owner can use Business date from the owner dashboard.

Business date control stops "which day is this charge for?" arguments.

Approvals

A hotel owner can use Approvals from the owner dashboard.

Large refund needs a yes. Approvals queue keeps money moves from silent edits.

Tasks & reminders

A hotel owner can use Tasks & reminders from the owner dashboard.

Reminders for licence renewal and linen order. Tasks keep ops from relying on memory.

SOP & checklists

A hotel owner can use SOP & checklists from the owner dashboard.

New staff on desk. SOP checklists make the shift standard - not tribal knowledge.

Doc templates

A hotel owner can use Doc templates from the owner dashboard.

Same confirmation letter every time. Doc templates stop Word-version chaos.

Data import

A hotel owner can use Data import from the owner dashboard.

Moving from Excel. Data import brings masters and stays in without retyping forever.

Master data

A hotel owner can use Master data from the owner dashboard.

Room types and taxes must stay clean. Master data is the hygiene of the PMS.

Foreign guest / Form C

A hotel owner can use Foreign guest / Form C from the owner dashboard.

Foreign guest check-in. Form C readiness means less last-minute panic.

Guest identity

A hotel owner can use Guest identity from the owner dashboard.

ID not verified yet. Guest identity status keeps the desk honest before keys go out.

Police reporting

A hotel owner can use Police reporting from the owner dashboard.

Local police process exists. Police reporting support keeps that path ready.

GST compliance

A hotel owner can use GST compliance from the owner dashboard.

GST checklist for the property - so compliance is not only the CA's folder.

E-invoice compliance

A hotel owner can use E-invoice compliance from the owner dashboard.

E-invoice rules apply to you? Compliance status keeps the requirement visible.

Business licences

A hotel owner can use Business licences from the owner dashboard.

Trade licence expiry next month. Business licences register stops surprise shutdowns.

Fire & safety

A hotel owner can use Fire & safety from the owner dashboard.

Fire extinguisher service due. Fire & safety records prove you take it seriously.

Food safety (FSSAI)

A hotel owner can use Food safety (FSSAI) from the owner dashboard.

Restaurant open to guests. FSSAI tracking keeps food safety paperwork findable.

Data privacy

A hotel owner can use Data privacy from the owner dashboard.

Guest asks to delete data. Data privacy requests get a trail - not a shrug.

Security incidents

A hotel owner can use Security incidents from the owner dashboard.

Theft complaint at night. Security incidents log what happened for follow-up.

Menu guide

A hotel owner can use Menu guide from the owner dashboard.

First login feels huge. Menu guide shows what to open first so owners do not freeze.

Setup order

A hotel owner can use Setup order from the owner dashboard.

Rooms before rates before bookings. Setup order prevents the classic "why can't I book?" loop.

Profile & details

A hotel owner can use Profile & details from the owner dashboard.

Guests judge in 10 seconds. Profile & details make the stay look real and trustworthy.

Location & contact

A hotel owner can use Location & contact from the owner dashboard.

Driver calls "where is the gate?" Location & contact put the pin and phone where guests need them.

Amenities

A hotel owner can use Amenities from the owner dashboard.

Pool, parking, AC - guests filter by these. Amenities make you findable for the right trip.

Photos

A hotel owner can use Photos from the owner dashboard.

Dark photos lose bookings. Photos put your best rooms in front of browsing guests.

Video / tour

A hotel owner can use Video / tour from the owner dashboard.

Villa tours sell emotion. Video / tour lets guests feel the stay before they enquire.

Content & SEO

A hotel owner can use Content & SEO from the owner dashboard.

Search in India is specific. Content & SEO help the right guests find you.

Policies

A hotel owner can use Policies from the owner dashboard.

No loud music after 10? Policies set expectations before check-in fights.

Timings

A hotel owner can use Timings from the owner dashboard.

Check-in 2pm, desk till 11. Timings stop "are you open?" confusion.

WhatsApp

A hotel owner can use WhatsApp from the owner dashboard.

Guests message, not email. WhatsApp on the listing is how Indian travellers actually talk.

Social links

A hotel owner can use Social links from the owner dashboard.

Instagram is your brochure. Social links connect the listing to the feed they already trust.

Team & roles

A hotel owner can use Team & roles from the owner dashboard.

Receptionist needs desk access, not bank access. Team & roles enforce that on the server.

Approvals

A hotel owner can use Approvals from the owner dashboard.

Refund above limit needs owner yes. Approvals protect cash when you are not at the property.

Audit log

A hotel owner can use Audit log from the owner dashboard.

Rate changed mysteriously. Audit log shows who did it and what it was before.

Direct booking link

A hotel owner can use Direct booking link from the owner dashboard.

Bio link on Instagram. Direct booking link sends guests to your listing - not only OTAs.

Regional

A hotel owner can use Regional from the owner dashboard.

Timezone and rupee display. Regional settings match how your team reads dates and money.

Privacy & retention

A hotel owner can use Privacy & retention from the owner dashboard.

How long do you keep guest IDs? Privacy & retention makes the policy explicit.

Security

A hotel owner can use Security from the owner dashboard.

Staff phone lost. Security and sessions help lock down access fast.

Data export

A hotel owner can use Data export from the owner dashboard.

Switching CA or need backup. Data export gives a property CSV bundle - honest limits, no fake restore.

Notifications

A hotel owner can use Notifications from the owner dashboard.

Enquiry while you are at dinner. Notifications ping what needs a reply.

Integrations

A hotel owner can use Integrations from the owner dashboard.

WhatsApp added? Payments ready? Integrations health shows readiness without pretend badges.

Calculator

A hotel owner can use Calculator from the owner dashboard.

Quick "what if ADR rises?" Calculator tools for owners who think in scenarios.