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Cash register
Open the cash drawer with a float, track guest cash and payouts for the business day, and close with a count and variance.
Finance · Academy
What this section is
Cashier shift (Cash register) is the physical cash drawer for one business date: opening float, guest cash posted on folios, payouts/adjustments, optional denomination count, and closing variance. UPI/card are not in the drawer — they appear on Payments and Reconciliation. Use Cashbook for multi-day history. Close the register before or with night audit so the day has a cash story.
In the owner dashboard
Open Cash register under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Finance · Cash & banks
Control the drawer and bank side: cashier shift, cashbook, UTR/UPI refs, payment reconciliation, and gateway settlements.
Help cues
When to use it
Cue 1
Morning: open shift with float ₹5,000.
Cue 2
Shift handover mid-day.
Cue 3
Night: close with note/coin count and explain variance.
Do this
Step-by-step
-
Open the register
Finance → Cashier shift / Cash register. Pick business date → Open with float amount (or denom count).
India example: 12 Oct · open ₹5,000 · notes counted. -
Work the day
Guest cash must be posted on folios (method cash). Use adjust for payouts/tips per SOP. Drawer should match open + cash in − cash out.
India example: Guests pay ₹8,200 cash on folios · petty payout ₹200. -
Close with variance
Count denominations → Close. Note variance (over/short). Reopen only with manager reason if a late cash payment arrives.
India example: Close count ₹12,950 · system expect ₹13,000 · variance −₹50 · note.
Tips
One open register per business date — do not skip Open and “guess” the close. · Link to Night audit and Payments ledger from the same screen for the day pack.
Common mistakes
Putting UPI “cash equivalent” into the drawer count — UPI never hits the till.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Close the drawer — ₹50 short
Setting
Night shift · open ₹5,000 · folio cash ₹8,200 · count ₹12,950.
Who is involved
Cashier · Night auditor
Record the variance. Do not “fix” the count to make variance zero.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Cash register → business date → review open + cash in | Expected close ~₹13,000. |
| 2 | Denom count → Close · variance −₹50 · note | Short documented. |
| 3 | Owner/manager acknowledges before night audit close | Day cash story complete. |
Pricing unlock
Which plans include Cash register
Ready to set this up?
Claim your listing, open Cash register in the owner dashboard, then continue Setup order.