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CGST / SGST / IGST
Know when invoices split CGST+SGST (intra-state) vs IGST (inter-state) from tax mode and place of supply.
Finance · Academy
What this section is
CGST / SGST / IGST explains how tax lines appear: intra-state supplies usually show CGST (Central GST) + SGST (State GST); inter-state shows IGST (Integrated GST). Mode and place-of-supply settings on the property profile (configured with Taxes & fees) drive the split. Guest/company GSTIN in another state often means IGST on B2B; same-state guest → CGST+SGST.
In the owner dashboard
Open CGST / SGST / IGST under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~9 min
Typical time to read this guide and complete the screen once for a small property.
Finance · Tax & GST
Configure Indian GST: slabs, F&B tax, CGST/SGST/IGST, HSN/SAC, credit notes, reports, e-invoice, e-way, and KYC docs.
Help cues
When to use it
Cue 1
First B2B invoice to an out-of-state company.
Cue 2
Training cashiers why two tax lines vs one appear.
Cue 3
Tax mode shows “none” and invoices lack component lines.
Do this
Step-by-step
-
Open Tax components
Finance → Tax components. Read current mode: intra (CGST+SGST), inter (IGST), or none.
India example: Mode intra · auto place of supply on. -
Check place of supply
Property state vs guest/billing state (and GSTIN state for B2B). Fix reservation billing fields before Apply GST.
India example: Hotel Kerala · company GSTIN Maharashtra → expect IGST if mode/rules say inter. -
Confirm on invoice
After Apply GST on folio, open Tax invoice — component lines must match the mode story for your CA.
India example: Same-state stay · CGST 2.5% + SGST 2.5% on a 5% supply.
Tips
If mode is “none”, configure tax mode under Taxes & fees before promising component splits. · GSTR-1 style export uses these components — wrong mode pollutes the CSV.
Common mistakes
Manually renaming IGST to CGST on a printed PDF — fix configuration and regenerate.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Out-of-state company booking — expect IGST
Setting
Kochi hotel · Mumbai company GSTIN on reservation.
Who is involved
Cashier · Accountant Meera
Place of supply drives the split. Wrong billing state → wrong components on a B2B invoice.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Finance → Tax components · read mode | Intra vs inter explanation. |
| 2 | Confirm company GSTIN state on reservation | Maharashtra vs Kerala. |
| 3 | Apply GST · open tax invoice | IGST line (if inter rules apply). |
Pricing unlock
Which plans include CGST / SGST / IGST
Ready to set this up?
Claim your listing, open CGST / SGST / IGST in the owner dashboard, then continue Setup order.