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Accounts receivable

Find every folio with balance due, read aging from checkout date, and collect from the folio or invoice — deposits held are separate.

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Finance · Academy

What this section is

Accounts receivable (AR) lists guest folios where money is still owed (charges − payments/advances/credits). Aging uses checkout date as the due date (e.g. 1–7 days overdue). Security deposits held are shown separately and are not part of balance due. Corporate credit stays link here and to Credit billing limits. Collect by posting payment on the folio (or settling credit invoices later).

In the owner dashboard

Open Accounts receivable under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~10 min

Typical time to read this guide and complete the screen once for a small property.

Finance · AR, AP & expenses

Collect what you are owed and track what you owe: AR, vendor bills, channel commissions, expenses, and TDS.

Help cues

When to use it

Cue 1

Morning collections call list.

Cue 2

Corporate checkout left on credit — still showing open.

Cue 3

Owner asks how much guests still owe.

Do this

Step-by-step

  1. 1

    Open Accounts receivable

    Finance → AR. Read Total outstanding and Past checkout KPIs, then tap an aging card (1–7, 8–30, 31+) to focus the list.

    India example: 31+ days · ₹12,400 · 2 folios — chase first.
  2. 2

    Filter if needed

    Search guest name/phone, pick aging bucket, or folio open/closed. Clear returns the full AR list.

    India example: Guest “Sharma” · Open folios only.
  3. 3

    Collect from Folio

    Use Collect on the row → confirm charges → post payment. Or open Invoice for the tax document. Corporate exposure → Credit billing.

    India example: Post UPI ₹3,200 · AR row clears.

Tips

Deposits held ≠ AR due — refund/return deposits on the folio when appropriate. · Zero open AR (except intentional credit) is a strong night-audit / week-start check. · Tap the same aging card again to clear that bucket filter.

Common mistakes

Closing the folio while balance remains — guest walks; AR becomes a write-off fight. · Ignoring 31+ days while chasing today’s checkouts — old debt hardens.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: Chase ₹3,200 still open five days after checkout

Setting

AR aging 1–7 days · guest left without full settle.

Who is involved

Front office · Accountant

AR is the collections list. Open the folio — do not invent a new invoice number.

# What staff do What they should see
1 Finance → Accounts receivable · aging 1–7 ₹3,200 row.
2 Open folio · confirm charges Balance real.
3 Collect UPI / call guest · post payment AR clears.
End result: Cash collected; aging clean.

Pricing unlock

Which plans include Accounts receivable

Starter —
Growth —
Pro ✓
Business ✓

Full unlock matrix →

Finance

Related Finance

Accounts receivable Bank / UPI reference tracking Billing reports Budget & cash flow CGST / SGST / IGST Cash drawer & cashbook Cash register Commission & channel charges Credit & debit notes Credit billing Discounts & complimentary E-invoice E-way bill Expenses GST reports Guest billing (folios) Invoices KYC & GST docs Payment collection Payment gateway settlements Payment reconciliation Profit & loss summary Refunds & adjustments Restaurant GST SAC / HSN configuration TDS tracking Vendor bills & payments

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Accounts receivable in the owner dashboard, then continue Setup order.

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About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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