FindMyStay.in
Cancellation & Refund Policy
How subscription cancellations and refunds work for FindMyStay.in owner plans — monthly and annual billing for listing and PMS tools.
Last updated: October 28, 2026
Overview
Scope of this policy
This Cancellation & Refund Policy explains how FindMyStay.in (“we”, “us”) handles cancellation of platform subscriptions paid by property owners and businesses for listing and owner tools. By subscribing, you agree to these terms along with our Terms of Use.
Billing
Subscription plans
FindMyStay offers monthly and annual subscription plans for business owners. You may cancel at any time; refund eligibility depends on plan type and when you cancel.
Monthly
Billed each month. Cancel anytime; access continues until the end of the current billing period.
Annual
Billed once per year. Cancel anytime; a limited refund window may apply after the initial payment.
Ending a plan
Cancellation policy
Monthly subscriptions
Cancel at any time. Your subscription stays active until the end of the current billing period. We do not refund unused days in that period after cancellation.
Annual subscriptions
Cancel at any time. Refunds are only available if you request cancellation within 14 days of the initial payment date (see refund eligibility).
When money is returned
Refund eligibility
Refunds are available only under the conditions below.
- Monthly: No refunds after payment is processed, except where a technical issue on our platform prevents access to your listing or paid features and we cannot reasonably restore access.
- Annual: Refunds if cancellation is requested within 14 days of the purchase date. After that window, refunds are not issued except where required by law or agreed by us in writing.
Not refundable
Exceptions
No refund will be issued in these cases (among others):
- Annual plan cancelled after the 14-day window.
- Subscription terminated for violation of our Terms of Use or other policies.
- Failure to keep listing or business information accurate and up to date, where that affects service use.
- Change of mind after the applicable refund window, or unused time after a voluntary cancel mid-cycle (monthly).
Process
How to request a refund
Email [email protected] with your account email, property/listing details if relevant, payment reference if available, and the reason for cancellation. Eligible refunds are typically processed within 10 business days after we confirm eligibility. Timing of the credit to your bank or card depends on your payment provider.
Travellers
Guest stays & property bookings
FindMyStay helps guests discover stays and helps owners manage listings and operations. Cancellation, no-show, and refund rules for a guest’s stay are set by the property (and any booking channel or payment arrangement used for that stay). Contact the property directly for stay-related cancellations unless we expressly tell you otherwise for a specific product.
Updates
Changes to this policy
We may update this Cancellation & Refund Policy from time to time. Changes take effect when posted on this page (with an updated “Last updated” date). Continued use of paid services after changes constitutes acceptance of the updated policy, to the extent permitted by law.
Questions about billing or refunds?
Our support team can help with subscription cancellation and refund eligibility.