FindMyStay.in
Guest help
Travelling or messaging a stay? Here’s how FindMyStay.in works for guests — and what we don’t handle (room cancellations and OTA bookings belong to the property or that channel).
Using the directory
Find a stay and contact the property
You can search and open listings without an owner account. On each page look for photos, amenities, address, timings, policies, and contact options the owner enabled — phone, WhatsApp, or enquiry form.
Search
Use the homepage search for a town, stay name, or type.
Open the listing
Check details and maps before you travel or message.
Contact the stay
Call or WhatsApp the property — you talk to them directly.
Cancellations & money
Guest stays vs owner subscriptions
Room bookings, advances, and stay cancellations are handled by the hotel or stay (and by any OTA such as MakeMyTrip or Booking.com if you booked there). FindMyStay.in is not the checkout for those room payments in most guest journeys.
Owner plan refunds (monthly/annual subscriptions for dashboard access) are covered in our Cancellation & Refund policy for property owners — not for guest room nights.
Are you the property?
Owners start here instead
To claim a listing, open the dashboard, or manage plans, use the owner path — not this guest help page.
Still need help?
We’ll point you to the property or the right owner policy.