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Commission & channel charges

Record OTA/channel commission lines (gross, commission, net), settle or void them, and link the story to Distribution remittances.

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Finance · Academy

What this section is

Channel commissions is the per-stay (or per-entry) register of OTA/channel deductions vs gross booking value and net receipt. Record gross, commission %, amount, and net; settle when the remittance covers the line; void mistakes. Distribution → OTA commissions / Remittance reconciliation is the hub and bank-batch side — this register holds the detail lines (also linked from that hub).

In the owner dashboard

Open Commission & channel charges under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~10 min

Typical time to read this guide and complete the screen once for a small property.

Finance · AR, AP & expenses

Collect what you are owed and track what you owe: AR, vendor bills, channel commissions, expenses, and TDS.

Help cues

When to use it

Cue 1

After checkout of a Booking.com stay — log 15% commission.

Cue 2

Weekly remittance arrived — settle matching lines.

Cue 3

Owner asks true net after OTA fees.

Do this

Step-by-step

  1. 1

    Open Channel commissions

    Finance → Commissions (or Distribution → Commissions → register). Filter by date/channel.

    India example: MMT · gross ₹10,000 · 15% · ₹1,500 · net ₹8,500.
  2. 2

    New entry

    Create linked to reservation/channel when possible. Confirm amounts against the OTA statement.

    India example: B.com stay · recorded status.
  3. 3

    Settle with remittance

    When Distribution remittance batch is booked, Settle the covered lines. Investigate variance (promo fees, TDS).

    India example: Week-2 remittance matched → settle three lines.

Tips

Default % on OTA connections is a guide — statement wins. · Travel-agent commission is not this register — that lives under Travel agents / separate deals.

Common mistakes

Counting gross OTA booking as cash in the bank — commission never arrives.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: Log MMT 15% then settle on remittance week

Setting

Stay gross ₹10,000 · commission ₹1,500 · remittance arrives Friday.

Who is involved

Accountant · Revenue

Register the line when the stay completes; settle when the batch pays — two steps.

# What staff do What they should see
1 Commissions → New · MMT ₹10,000 / ₹1,500 / ₹8,500 Recorded.
2 Distribution remittance booked for the week Bank batch exists.
3 Settle the commission line Status settled.
End result: Net OTA revenue explained end-to-end.

Pricing unlock

Which plans include Commission & channel charges

Starter —
Growth —
Pro ✓
Business ✓

Full unlock matrix →

Finance

Related Finance

Accounts receivable Bank / UPI reference tracking Billing reports Budget & cash flow CGST / SGST / IGST Cash drawer & cashbook Cash register Commission & channel charges Credit & debit notes Credit billing Discounts & complimentary E-invoice E-way bill Expenses GST reports Guest billing (folios) Invoices KYC & GST docs Payment collection Payment gateway settlements Payment reconciliation Profit & loss summary Refunds & adjustments Restaurant GST SAC / HSN configuration TDS tracking Vendor bills & payments

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Commission & channel charges in the owner dashboard, then continue Setup order.

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About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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