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WhatsApp

Register E.164 WhatsApp numbers that power public listing chat buttons and guest contact.

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Property & admin · Academy

What this section is

WhatsApp stores numbers shown for guest chat buttons on the public listing. Use E.164 format (+91…). Keep one primary FO number that is monitored; remove staff phones that left. This is listing contact — not the full WhatsApp Business API inbox unless integrated elsewhere.

In the owner dashboard

Open WhatsApp under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~7 min

Typical time to read this guide and complete the screen once for a small property.

Admin · Listing

Public listing identity: profile, location, amenities, photos, video, SEO content, policies, timings, WhatsApp, and social links.

Help cues

When to use it

Cue 1

New FO SIM.

Cue 2

Remove ex-staff number.

Cue 3

Add sales WhatsApp for banquets.

Do this

Step-by-step

  1. 1

    Open WhatsApp

    Listing → WhatsApp.

    India example: Number list.
  2. 2

    Add E.164 number

    +91… with label if offered → save.

    India example: +9198… · Front desk.
  3. 3

    Test the listing button

    Open public page → chat opens the right account.

    India example: Wa.me correct.

Tips

One monitored number beats five silent ones.

Common mistakes

Publishing the owner’s personal chat that goes unread for days.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: FO WhatsApp only — remove ex-staff

Setting

Listing chat button.

Who is involved

GM

One monitored E.164 number beats five dead chats.

# What staff do What they should see
1 WhatsApp → add +91 FO number Saved.
2 Remove left employee number Gone.
3 Test listing chat button Opens FO.
End result: Guests reach a live chat.

Pricing unlock

Which plans include WhatsApp

Starter ✓
Growth ✓
Pro ✓
Business ✓

Full unlock matrix →

Property

Related Property

Property profile Location & contact Amenities & facilities Photos & media Video / tour Hotel overview & SEO Check-in & policies Timings WhatsApp Social links

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open WhatsApp in the owner dashboard, then continue Setup order.

Find & claim your stay Sign in View pricing

About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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