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Taxes & fees
Configure GST (Goods and Services Tax) slabs, invoice/receipt prefixes, and fee defaults so folios and tax invoices match Indian compliance practice.
Rates & offers · Academy
What this section is
Taxes & fees drives how GST (Goods and Services Tax) and service fees appear on guest folios. Indian accommodation GST often depends on tariff bands and effective dates — configure slabs; never assume a single hardcoded % forever. Invoices may show CGST/SGST (Central/State GST) or IGST (Integrated GST). FY (Financial Year) prefixes (e.g. INV/2025-26) usually reset each April. Pair with Finance invoice screens at checkout.
In the owner dashboard
Open Taxes & fees under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Rates & offers
Price what you sell: rate plans, calendars, seasons, offers, coupons, and GST / taxes & fees.
Help cues
When to use it
Cue 1
Property go-live before first paid checkout.
Cue 2
GST slab / tariff-band rules change (update effective dates).
Cue 3
New FY needs new invoice prefix series.
Do this
Step-by-step
-
Open Taxes & fees
Rates & offers → Taxes & fees. Confirm GSTIN display fields your org uses, place-of-supply practice, and signatory/prefix settings.
India example: Prefix INV → INV/2025-26/000001 · signatory R. Sharma · reverse charge default No. -
Set room GST rules
Enter date-effective rate rules / tariff bands for accommodation (and note F&B may differ). Test Apply GST on a sample folio amount.
India example: Per-night band → matching GST % · effective from your configured date. -
Verify on a test checkout
Post a training folio or review a real checkout: taxable value, CGST/SGST (Central/State GST) or IGST (Integrated GST) split as applicable, invoice number format.
India example: Deluxe night ₹3,500 + GST as configured · tax invoice prints with FY (Financial Year) prefix.
Tips
When government slabs change, add a new effective-dated rule — do not silently edit history. · Restaurant GST configuration may also point here or to F&B settings — keep one owner of truth.
Common mistakes
Quoting “flat 12% always” to guests when your configured bands differ — disputes at checkout.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: FY prefix and GST check before first invoice
Setting
New property · first paid checkout tomorrow.
Who is involved
Accountant Meera · Front office
Wrong prefix or slab surprises guests on the tax invoice. Configure before the rush.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Taxes & fees → set INV/2025-26 prefix · signatory · reverse charge No | Numbering ready. |
| 2 | Confirm accommodation GST rules / bands effective today | Sample amount shows expected tax. |
| 3 | Dry-run checkout on a training folio | CGST/SGST (or IGST) and invoice format look right. |
Pricing unlock
Which plans include Taxes & fees
Ready to set this up?
Claim your listing, open Taxes & fees in the owner dashboard, then continue Setup order.