FindMyStay.in
Offers & packages
Publish stay packages and listing-style deals (e.g. monsoon escape) that market your property beyond plain BAR (Best Available Rate).
Rates & offers · Academy
What this section is
Offers are guest-facing packages and promotions on your FindMyStay listing / stay products — not restaurant happy hours (those live under F&B — Food and Beverage). Create them after base rate plans exist so the offer math is honest.
In the owner dashboard
Open Offers & packages under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Rates & offers
Price what you sell: rate plans, calendars, seasons, offers, coupons, and GST / taxes & fees.
Help cues
When to use it
Cue 1
Monsoon campaign: 15% off 2+ nights.
Cue 2
Wedding midweek staycation package with breakfast.
Cue 3
Refreshing the public listing with a clear deal.
Do this
Step-by-step
-
Open Offers
Rates & offers → Offers (Add offer). Draft title, dates, and what is included.
India example: “Monsoon Escape — 15% off 2+ nights” · valid Jul–Aug · Deluxe CP. -
Set rules clearly
Min nights, room types, blackout dates, and whether the discount stacks with coupons (usually no).
India example: Min 2 nights · blackout Onam peak · not combinable with STAY10. -
Train the desk
Reception must know how to apply or honour the offer on phone bookings — same rules as the listing.
India example: Guest quotes Monsoon Escape → New booking with offer/plan notes · rate matches campaign.
Tips
Keep one active hero offer; too many overlapping deals confuse guests and staff. · Restaurant comps belong under Restaurant offers, not here.
Common mistakes
Advertising 15% off while Pricing calendar still shows full peak — guest complaint at check-in.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Monsoon Escape listing offer
Setting
July occupancy soft · want a public 2-night deal.
Who is involved
Owner · Desk
Offer markets the deal; rate plans + calendar must still support the net price.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Offers → add Monsoon Escape 15% off 2+ nights Jul–Aug | Offer live on listing path. |
| 2 | Blackout Onam peak dates | No accidental deep discount on sold-out days. |
| 3 | Desk script for phone guests quoting the offer | Same rules applied on New booking. |
Pricing unlock
Which plans include Offers & packages
Ready to set this up?
Claim your listing, open Offers & packages in the owner dashboard, then continue Setup order.