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Coupons & promos

Create discount codes for direct / campaign bookings with limits and expiry.

Step-by-step Examples Plan unlocks Setup order
  • What this is
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Rates & offers · Academy

What this section is

Coupons are codes (STAY10, KOCHI500) staff or the booking path apply for a defined discount. Use for influencer codes, returning-guest WhatsApp blasts, and corporate soft benefits — not as a substitute for contracted corporate rates.

In the owner dashboard

Open Coupons & promos under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~7 min

Typical time to read this guide and complete the screen once for a small property.

Rates & offers

Price what you sell: rate plans, calendars, seasons, offers, coupons, and GST / taxes & fees.

Help cues

When to use it

Cue 1

Instagram campaign needs a trackable code.

Cue 2

Returning guest loyalty 10% off next direct stay.

Cue 3

Expiring a leaked code that is being abused.

Do this

Step-by-step

  1. 1

    Open Coupons

    Rates & offers → Coupons. Create code, percent or flat ₹ off, validity, and max uses.

    India example: STAY10 · 10% off · max ₹500 · direct only · ends 31 Mar.
  2. 2

    Apply on booking

    When the guest quotes the code, apply it on New booking / checkout path your property uses. Confirm the net rate before confirming.

    India example: Rack ₹4,000 → STAY10 → ₹3,600 (+ GST per Taxes & fees).
  3. 3

    Retire abused codes

    Disable or delete when the campaign ends so night audit does not see mystery discounts.

    India example: STAY10 expired · new code MONSOON15 for Jul only.

Tips

Prefer unique codes per campaign so reports can attribute demand. · Do not use coupons for Infosys contracted rates — use Corporate accounts + rate plan.

Common mistakes

Handing out unlimited open codes with no expiry — margin leakage.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: STAY10 for WhatsApp return guests

Setting

Past guests get a code for next direct booking.

Who is involved

Marketing-minded owner · Priya

Coupons need expiry and a cap. Open-ended codes destroy margin.

# What staff do What they should see
1 Coupons → STAY10 · 10% · max ₹500 · ends 31 Mar Code ready.
2 Apply on a test New booking Net rate correct before GST.
3 After campaign, disable code No further STAY10 checkouts.
End result: Trackable direct demand without permanent discounting.

Pricing unlock

Which plans include Coupons & promos

Starter —
Growth ✓
Pro ✓
Business ✓

Full unlock matrix →

Offers & pricing

Related Offers & pricing

Coupons & promos Offers & packages Pricing calendar Seasonal pricing Taxes & fees

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Coupons & promos in the owner dashboard, then continue Setup order.

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About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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