FindMyStay.in
Staff performance
Record periodic appraisals with 1–5 scores for productivity, service, and overall, plus strengths and improvements.
People · Academy
What this section is
Performance stores appraisal history (append-only — no approve workflow). Capture review date, period label (e.g. Q2 FY 2025-26), scores 1–5 for productivity / service / overall, strengths, improvements, and notes. Use for increments, role changes, and coaching — not as a substitute for daily Attendance.
In the owner dashboard
Open Staff performance under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
People · Workforce
Run the hotel team: employees, attendance, duty roster, leave, documents, training, and performance.
Help cues
When to use it
Cue 1
Quarterly review after wedding season.
Cue 2
Before confirming a probationer.
Cue 3
Coaching a FO with service complaints.
Do this
Step-by-step
-
Open Performance
People → Performance. Skim history for the employee.
India example: Priya · Q1 · overall 4. -
Add a review
Employee, date, period label, three scores, strengths, improvements, notes → save.
India example: Q2 FY · service 4/5 · overall 4 · improve upselling. -
Follow through
Schedule training or roster mentoring from the improvements text — do not leave scores orphaned.
India example: Book POS upsell training next week.
Tips
Use consistent period labels (Q1 FY …) so history sorts cleanly. · Be specific in improvements — “smile more” is not actionable.
Common mistakes
Only scoring once a year with no notes — useless for disputes or growth.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Q2 review — service 4, coach upselling
Setting
After wedding season · FO Priya.
Who is involved
Owner · Priya
Scores without a coaching plan waste the review. Capture improvements and book training.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Performance → add Q2 FY · productivity 4 · service 4 · overall 4 | Review saved. |
| 2 | Write improvement: upsell packages at check-in | Actionable note. |
| 3 | Schedule Training → POS upsell competency | Follow-through started. |
Pricing unlock
Which plans include Staff performance
Ready to set this up?
Claim your listing, open Staff performance in the owner dashboard, then continue Setup order.