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Products

Manage catalogue products and retail extras shown with your listing (gifts, hampers, merchandise).

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Operations · Academy

What this section is

Products are sellable goods linked to your FindMyStay listing — homemade spice packs, gift hampers, branded merchandise. They differ from Add-ons (services) and from Stock & supplies (internal HK consumables).

In the owner dashboard

Open Products under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~8 min

Typical time to read this guide and complete the screen once for a small property.

Operations · Extras

Guest-facing extras: add-ons, products, brochure catalogue, and temporary status updates for the team/listing.

Help cues

When to use it

Cue 1

Launching a “Kochi spice pack” for guests to buy.

Cue 2

Wedding gift hamper offered on the listing.

Cue 3

Updating price/photo of an existing product.

Do this

Step-by-step

  1. 1

    Open Products

    Operations → Extras → Products. Review what appears with your listing.

    India example: Homemade spice pack ₹250 · Gift hamper ₹999.
  2. 2

    Create or edit a product

    Title, price, short description, photo if available. Be honest about stock — do not list what you cannot fulfil.

    India example: Spice pack · 100g · ₹250 + GST note · photo of sealed pack.
  3. 3

    Fulfil when sold

    When a guest buys or FO sells at desk, record payment on the folio/payment path you use and hand over the item. Reduce any internal count you keep.

    India example: Checkout sale · hamper on folio · guest bags it at lobby.

Tips

Keep the product list short and high-quality — cluttered listings convert worse. · Food gifts: mind shelf life and FSSAI / labelling rules that apply to your business.

Common mistakes

Using Products for shampoo stock — that belongs in Stock & supplies / Inventory.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: List a gift hamper for wedding guests

Setting

Mehta wedding block · families want takeaway hampers.

Who is involved

Owner · FO

Products are goods on the listing — keep price and stock honest.

# What staff do What they should see
1 Products → Gift hamper ₹999 · short description Listing shows item.
2 FO sells two at checkout on folio Payment recorded.
3 Hand over hampers from locked store No unpaid walk-aways.
End result: Extra revenue without confusing HK supply stock.

Pricing unlock

Which plans include Products

Starter —
Growth —
Pro —
Business ✓

Full unlock matrix →

Operations

Related Operations

Add-ons & extras Banquet & events Catalogue upload Checklists & tasks Housekeeping Incident log Lost & found Maintenance Out-of-order / room blocks Products Purchase orders Status updates Stock & supplies Vendors

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Products in the owner dashboard, then continue Setup order.

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About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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