FindMyStay.in
Add-ons & extras
Create priced stay extras (airport pickup, extra bed, tours, spa) that FO can sell and post consistently.
Operations · Academy
What this section is
Add-ons are optional services sold with a reservation or at the desk. Keep names short, prices fixed (or clearly variable), and train FO to add them on New booking / folio — not only in chat.
In the owner dashboard
Open Add-ons & extras under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Operations · Extras
Guest-facing extras: add-ons, products, brochure catalogue, and temporary status updates for the team/listing.
Help cues
When to use it
Cue 1
Guest asks for airport pickup at booking time.
Cue 2
Extra bed / baby crib priced per night.
Cue 3
Half-day backwater tour sold as a hotel add-on.
Do this
Step-by-step
-
Open Add-ons
Operations → Extras → Add-ons. List active extras and create new ones.
India example: Airport pickup ₹800 · Extra bed ₹700/night · Late checkout ₹500. -
Set price and when it applies
Per stay vs per night vs per person. Note inclusions (sedan vs SUV pickup). Align GST treatment with Taxes & fees / folio posting.
India example: Pickup: flat per arrival · Extra bed: per night · both + GST as configured. -
Sell from the desk
On New booking / in-house request, attach the add-on and confirm on the folio. Driver/ops get a clear task if pickup.
India example: Iyer booking + Airport pickup 20 Oct 14:00 COK · driver briefed.
Tips
Cap wild custom prices — prefer a small menu of add-ons over free-text every time. · Spa/tour add-ons may need vendor confirmation; mark tentative until confirmed.
Common mistakes
Collecting cash for pickup with no folio line — night audit and GST miss the sale.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Sell airport pickup on a phone booking
Setting
Guest books Deluxe CP · asks “can you arrange airport pickup?”
Who is involved
Priya · Driver Rajan
Add-on price must be on the booking/folio — not only a verbal ₹800.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Confirm Add-ons has Airport pickup ₹800 | Price standard. |
| 2 | New booking → attach pickup · note flight time | Add-on on reservation. |
| 3 | Brief driver · post charge on folio at arrival | GST/cash trail clean. |
Pricing unlock
Which plans include Add-ons & extras
Ready to set this up?
Claim your listing, open Add-ons & extras in the owner dashboard, then continue Setup order.