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Checklists & tasks
Create one-off and recurring operational tasks with due dates and clear done/overdue status.
Operations · Academy
What this section is
Checklists & tasks cover work that is not a repair ticket: lobby inspect, generator test, fire extinguisher check, pool chemical log. Use due dates so nothing lives only in someone’s memory.
In the owner dashboard
Open Checklists & tasks under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Operations · Facilities
Keep the building safe and sellable: OOO blocks, maintenance tickets, checklists, incidents, and lost & found.
Help cues
When to use it
Cue 1
Daily opening / closing walkthrough.
Cue 2
Weekly generator or water-tank checklist.
Cue 3
Owner asks “was the fire safety check done this month?”
Do this
Step-by-step
-
Open Checklists & tasks
Operations → Facilities → Checklists & tasks. List open / overdue items.
India example: Overdue: Weekly generator test · Due today: lobby inspect. -
Create or assign
Add a task with owner (role/person), due date, and recurrence if needed. Keep titles action-clear.
India example: Weekly: generator test · every Monday 10:00 · assign Maintenance. -
Mark status honestly
Complete with a short note (readings, photo reference if your process uses it). Do not mark done without doing the work — audits and safety depend on it.
India example: Generator test OK · diesel ¾ · status Done.
Tips
Separate safety checklists from guest-complaint follow-ups (those may belong in Incident log). · Review overdue every morning with FO/HK huddle.
Common mistakes
Creating fifty tiny tasks nobody opens — keep a short living list.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Clear overdue generator test
Setting
Monday 10:00 · weekly generator task overdue from last week.
Who is involved
Maintenance lead
Safety tasks need done dates — not “we usually remember”.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Checklists & tasks → filter Overdue | Generator test red. |
| 2 | Run test · note diesel level · mark Done | Audit trail for owner. |
| 3 | Confirm next week’s recurrence still scheduled | No gap. |
Pricing unlock
Which plans include Checklists & tasks
Ready to set this up?
Claim your listing, open Checklists & tasks in the owner dashboard, then continue Setup order.