FindMyStay.in
Privacy & retention
Set guest data and ID retention periods and DPO/contact expectations — this screen does not auto-purge.
Property & admin · Academy
What this section is
Privacy & retention stores how long guest data and ID references are kept, plus privacy contact fields. There is no silent auto-delete here — honour access/deletion via Compliance → Data privacy processes. Align periods with your CA/legal advice (financial records often longer than marketing data).
In the owner dashboard
Open Privacy & retention under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Admin · Settings
Team, approvals, audit, Direct link, regional, privacy, security, exports, notifications, integrations, calculator, and subscription.
Help cues
When to use it
Cue 1
Annual privacy review.
Cue 2
Guest deletion request.
Cue 3
Define ID retention days.
Do this
Step-by-step
-
Open Privacy & retention
Settings → Privacy & retention.
India example: Guest data days · ID days. -
Set retention windows
Document why (tax vs ops). Note: no auto-purge.
India example: Financial 7y guidance. -
Link Compliance privacy
Handle data-subject requests on Compliance → Data privacy.
India example: Export request fulfilled.
Tips
Train FO never to paste full Aadhaar into notes.
Common mistakes
Promising “we delete everything in 30 days” while tax law needs longer keeps.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Set ID retention with CA advice
Setting
Privacy review.
Who is involved
GM · CA
No auto-purge — periods are policy, requests are Compliance privacy.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Privacy & retention → set days | Saved. |
| 2 | Note no auto-delete | Process manual. |
| 3 | Route guest requests to Compliance privacy | Handled. |
Pricing unlock
Which plans include Privacy & retention
Ready to set this up?
Claim your listing, open Privacy & retention in the owner dashboard, then continue Setup order.