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Team & roles

Invite staff, assign role presets/custom roles, and control the permission matrix for this property.

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Property & admin · Academy

What this section is

Team & roles manages who can work this property dashboard: invites, role presets, members list, and a permission matrix (custom roles when offered). Account → Account users may invite at account level — property Team sets what they can do here. Least privilege: night auditor ≠ full Finance delete.

In the owner dashboard

Open Team & roles under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~11 min

Typical time to read this guide and complete the screen once for a small property.

Admin · Settings

Team, approvals, audit, Direct link, regional, privacy, security, exports, notifications, integrations, calculator, and subscription.

Help cues

When to use it

Cue 1

Hire a new FO.

Cue 2

Lock down refund permissions.

Cue 3

Remove a departed employee login.

Do this

Step-by-step

  1. 1

    Open Team & roles

    Settings → Team & roles.

    India example: Members + invites.
  2. 2

    Invite with a role

    Email + role preset (FO, HK, accountant…).

    India example: Priya · Front desk.
  3. 3

    Tune permissions

    Matrix: refunds, rates, accounting as needed. Revoke leavers same day.

    India example: FO cannot finalize payroll.

Tips

Pair with Approvals thresholds for money controls.

Common mistakes

Everyone as Admin “for convenience”.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: Invite night auditor with FO role — not Admin

Setting

Least privilege.

Who is involved

Owner

Team roles beat shared owner passwords.

# What staff do What they should see
1 Team → invite · Front desk role Invite sent.
2 Confirm refund permission off Matrix safe.
3 Remove leavers same day Access gone.
End result: Staff access controlled.

Pricing unlock

Which plans include Team & roles

Starter —
Growth —
Pro ✓
Business ✓

Full unlock matrix →

Settings

Related Settings

Approval workflows Audit log Calculator Data export & recovery Direct booking link Integrations Notifications Privacy & retention Regional settings Security settings Subscription Team & roles

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Team & roles in the owner dashboard, then continue Setup order.

Find & claim your stay Sign in View pricing

About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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