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Publishing workspace
Use the checklist to compare PMS rates/availability, update the extranet or external CM yourself, then save a manual attestation.
Distribution · Academy
What this section is
Publishing workspace is the guided place to publish rates and availability to channels. There is no automatic Publish-to-OTA button. Open a channel, follow the staff checklist (open extranet/CM, apply PMS figures, note date range and room/rate coverage), then record a manual attestation. PMS Pricing calendar and Availability remain the source of truth before you touch any OTA.
In the owner dashboard
Open Publishing workspace under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~11 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Channel Manager
Manual OTA distribution: dashboard, connections, external CM, publishing workspace, and rate/availability attestations.
Help cues
When to use it
Cue 1
Weekend BAR change after Pricing calendar update.
Cue 2
Group block closed sellable stock — need OTA allotment cut.
Cue 3
Seasonal offer going live on Booking.com and MMT.
Do this
Step-by-step
-
Prepare PMS first
Confirm Pricing calendar / rate plans and Availability (or stop-sell) for the dates. Fix PMS before any extranet work.
India example: Deluxe BAR ₹6,500 Fri–Sat · stop-sell 2 rooms for wedding block. -
Open Publishing workspace
Distribution → Publishing. Pick the channel. Use listing link / checklist: update extranet or external CM to match PMS.
India example: Booking.com · 12–26 Oct · Deluxe BAR + min stay 2. -
Save manual attestation
Fill type (rates / availability / both), date range, result, notes. Save staff-reported attestation — this is the audit trail.
India example: Rates · success · B.com Deluxe Diwali · attested by Priya.
Tips
One channel at a time reduces “thought I updated MMT” mistakes. · If attestation fails (partial update), log result honestly and finish the remaining dates the same day.
Common mistakes
Saving an attestation before touching the extranet — the log is not a wish list.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Publish weekday soft offer on Booking.com
Setting
Pushkar mid-week soft · offer ₹4,999 Deluxe CP Mon–Thu.
Who is involved
Owner Vikram · Desk
Publishing workspace forces the checklist: PMS first, extranet second, attestation last. Skipping order creates ghost rates.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Set offer / pricing calendar Mon–Thu | PMS shows ₹4,999 CP. |
| 2 | Publishing → Booking.com → update extranet | Same dates and plan on B.com. |
| 3 | Save manual attestation (rates · success) | Recent attestations list updated. |
Pricing unlock
Which plans include Publishing workspace
Ready to set this up?
Claim your listing, open Publishing workspace in the owner dashboard, then continue Setup order.