FindMyStay.in
OTA commission management
Use the Commissions hub and register to record per-stay OTA commission (gross, %, net) and settle or void entries — manually from statements, not live APIs.
Distribution · Academy
What this section is
OTA commissions tracks what Booking.com / MMT (MakeMyTrip) / other channels charge on each stay. The Commissions hub links the register (per-reservation lines), OTA remittance reconciliation (bank batches), and channel default % on OTA connections. Entries are staff-recorded from OTA statements or folio review — FindMyStay does not pull commission APIs. Default % on the channel is a guide; always confirm against the statement (bases differ by OTA).
In the owner dashboard
Open OTA commission management under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Commissions & payouts
Track OTA commission per stay and reconcile bank remittance batches against statements.
Help cues
When to use it
Cue 1
After an OTA checkout — record commission for that stay.
Cue 2
Weekly: compare register totals to the OTA invoice.
Cue 3
Owner asks how much commission was paid last month.
Do this
Step-by-step
-
Open Commissions hub
Distribution → Commissions. Review recent entries and shortcuts to All commissions, New entry, Reconciliation, and OTA connections.
India example: Sample check: ₹10,000 @ 15% → commission ₹1,500 · net ₹8,500 (confirm vs statement). -
Create a commission entry
New entry → pick reservation/channel, charge date, gross, commission rate or amount, net. Status stays recorded until you settle against a remittance.
India example: B.com stay · gross ₹8,200 · 15% → ₹1,230 · net ₹6,970 · recorded. -
Settle or void
When the OTA payout covers the line, Settle. Void mistakes or cancelled stays that never remitted. Keep channel default % updated under OTA connections for new rows.
India example: Week-2 MMT remittance matched → settle three lines · void one cancelled stay.
Tips
Travel-agent commission (trade partners) is separate — that lives under Reservations → Travel agents, not this OTA hub. · GST (Goods and Services Tax) on hotel invoices is not the same as OTA commission — do not mix the two in one “tax” bucket.
Common mistakes
Trusting default channel % without checking the statement — promo/virtual-card stays often differ.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Record Booking.com commission after checkout
Setting
Guest checked out · B.com statement line gross ₹8,200 · 15% commission.
Who is involved
Accountant Meera · Front office
Commission register is the stay-level truth; remittance is the bank batch. Record first, settle when money lands.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Distribution → Commissions → New entry | Form for channel + amounts. |
| 2 | Enter gross ₹8,200 · 15% · net ₹6,970 · link reservation | Status recorded in recent list. |
| 3 | When remittance arrives → Settle | Line closed; hub stays tidy. |
Pricing unlock
Which plans include OTA commission management
Ready to set this up?
Claim your listing, open OTA commission management in the owner dashboard, then continue Setup order.