FindMyStay.in
Channel Manager dashboard
Read Channel Manager health at a glance: channels, stale attestations, inbox, and remittance signals — without expecting live OTA API sync.
Distribution · Academy
What this section is
The Channel Manager dashboard is the home for Distribution on this property. FindMyStay records how you sell on OTAs (Online Travel Agencies) and external channel managers (CM); it does not push rates or availability to Booking.com / MMT (MakeMyTrip) automatically. Use the tiles for configured channels, setup gaps, last rate/availability attestations, inbox awaiting review, and commission/remittance pending.
In the owner dashboard
Open Channel Manager dashboard under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Channel Manager
Manual OTA distribution: dashboard, connections, external CM, publishing workspace, and rate/availability attestations.
Help cues
When to use it
Cue 1
Morning check: are rate/availability attestations stale before weekend peak?
Cue 2
After adding Booking.com or MMT — confirm the channel shows as configured.
Cue 3
Owner asks “are we exposed on OTAs tonight?” after a group block.
Do this
Step-by-step
-
Open Distribution dashboard
Property dashboard → Distribution → Channel Manager (Dashboard). Filter by status, OTA platform, or date range if needed.
India example: Seaside Heritage → Distribution → 4 channels · last rate attestation 11 Oct · 2 inbox items. -
Read the health tiles
Configured / active manual / needs setup · inbox awaiting review · last verification · last rate attestation · last availability attestation · pending commission/net remittance.
India example: Needs setup: 1 · Last avail attest: — → stop-sell not logged after OOO. -
Act from alerts and shortcuts
Open OTA / External CM for setup, Publishing workspace to plan a publish, Rate/Avail attest to log after extranet work, Booking import for inbox, Remittances when payouts arrive.
India example: Stale rate alert → Pricing calendar → update B.com extranet → Rate attest.
Tips
Attestation dates are staff-reported proof of work — not proof that the OTA API succeeded. · Treat “Needs setup” channels as unsafe to sell until listing URL, commission, and sync method are filled.
Common mistakes
Assuming a green dashboard means OTAs match PMS — only attestations + extranet checks prove that.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Friday morning — stale rate attestation before weekend
Setting
Fort Kochi boutique · weekend BAR raised yesterday · OTAs may still show old rates.
Who is involved
Owner Ananya · Front office Priya
Dashboard is the daily Distribution pulse — not a live sync light. Stale rate attestation means someone must finish Publishing + Rate attest before guests undercut the new BAR.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Distribution → Dashboard | Last rate attestation 3 days ago · alert stale. |
| 2 | Open Publishing workspace for Booking.com | Checklist ready for Fri–Sat BAR. |
| 3 | After extranet update → Rate attest success | Dashboard last rate attestation = today. |
Pricing unlock
Which plans include Channel Manager dashboard
Ready to set this up?
Claim your listing, open Channel Manager dashboard in the owner dashboard, then continue Setup order.