FindMyStay.in
Availability synchronization
Log that allotment, stop-sell, or open-sell updates were applied on OTAs/CM after PMS availability or room blocks changed.
Distribution · Academy
What this section is
Availability attestation (Avail. attest) is the publish log for inventory exposure: stop-sell, allotment, OOO (Out of Order) reflections, and reopening rooms. When Rooms → Availability, Room inventory OOO, or a group block cuts sellable stock, update the OTA/CM the same day and attest here so channels cannot oversell.
In the owner dashboard
Open Availability synchronization under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Channel Manager
Manual OTA distribution: dashboard, connections, external CM, publishing workspace, and rate/availability attestations.
Help cues
When to use it
Cue 1
Group wedding block — close OTA for those dates.
Cue 2
Two Deluxe OOO for plumbing — reduce OTA allotment.
Cue 3
Block released — reopen OTA and attest open-sell.
Do this
Step-by-step
-
Fix sellable stock in PMS
Availability stop-sell / Room inventory OOO / Room blocks first. Know how many rooms each type can still sell.
India example: Deluxe sellable 8 → 5 after block · 12–14 Oct. -
Mirror on OTA or CM
Reduce allotment or stop-sell on Booking.com / MMT / external CM for the same dates and types.
India example: MMT stop-sell Deluxe 12–14 Oct. -
Log Availability attestation
Distribution → Avail. attest. Channel, type availability, date range, result, notes (reason: group / OOO).
India example: Availability · success · MMT Deluxe closed 12–14 Oct · wedding block.
Tips
Reopen attestation matters as much as close — forgotten open-sell after a block kills revenue. · Dashboard stale availability alert means check extranets before night audit.
Common mistakes
Closing only the PMS Availability screen and leaving OTA open — the classic oversell.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Wedding block — stop-sell OTAs same day
Setting
15 Aug wedding · Deluxe block cuts sellable from 10 to 4 · MMT still open.
Who is involved
Front office · Owner
PMS Availability alone does not close MakeMyTrip. Availability attestation is the written proof you closed the channel.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Availability / room block → cut Deluxe sellable | PMS protected. |
| 2 | MMT / B.com stop-sell or allotment cut | Channels match. |
| 3 | Avail. attest · success · note wedding block | Dashboard last avail attestation today. |
Pricing unlock
Which plans include Availability synchronization
Ready to set this up?
Claim your listing, open Availability synchronization in the owner dashboard, then continue Setup order.