FindMyStay.in
OTA reconciliation
Record OTA payout batches (gross, commission, net, bank UTR) and optionally tie lines to reservation refs so Finance can match the bank credit.
Distribution · Academy
What this section is
Remittance reconciliation records money the OTA actually paid into your bank for a period. Enter figures from the remittance advice / settlement PDF — not an automated bank feed. Capture period, gross, commission, net, actual received, remittance date, and bank ref / UTR (Unique Transaction Reference). Optional line detail links up to a few stays by OTA ref or reservation. Match status tracks whether the batch agrees with folio expectations; variance belongs in notes for the accountant.
In the owner dashboard
Open OTA reconciliation under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~12 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Commissions & payouts
Track OTA commission per stay and reconcile bank remittance batches against statements.
Help cues
When to use it
Cue 1
MMT or Booking.com weekly/fortnightly payout hits the bank.
Cue 2
Accountant asks for UTR and period totals.
Cue 3
Commission register shows recorded lines waiting for a batch.
Do this
Step-by-step
-
Open Remittance reconciliation
Distribution → OTA reconciliation (or Commissions hub → Reconciliation).
India example: MakeMyTrip · period 6–12 Jan. -
Record the remittance batch
Channel, period start/end, gross, commission, net, actual received (if bank differs), remittance date, bank ref/UTR, status (e.g. open → matched), notes.
India example: Gross ₹1.82L · comm ₹32.8k · net ₹1.49L · UTR · status matched. -
Tie stays and close the loop
Optional lines: OTA ref / reservation + amounts. Then settle related commission register entries and investigate variance (TDS, promo, chargebacks).
India example: Three stays linked · ₹200 variance = MMT promo fee · noted for Finance.
Tips
Actual received ≠ statement net → check bank charges, TDS (Tax Deducted at Source) if applicable, or partial remits. · Dashboard “pending remittance” shrinks only when you record batches — empty reconciliation keeps the tile high.
Common mistakes
Booking remittance as “hotel revenue” without subtracting commission — owners then overstate cash available.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Match MMT week-2 payout to the bank UTR
Setting
Bank credit ₹1.49L · MMT remittance PDF for 6–12 Jan.
Who is involved
Accountant Meera · Owner
Enter the batch from the PDF, paste the UTR, then settle commission lines. Note any variance instead of forcing numbers to match.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Distribution → OTA reconciliation → Record remittance | Period + gross/comm/net fields. |
| 2 | Enter ₹1.82L / ₹32.8k / ₹1.49L · UTR · status matched | Batch saved in history. |
| 3 | Optional: link 2–3 OTA refs · settle commission entries | Register and bank story agree. |
Pricing unlock
Which plans include OTA reconciliation
Ready to set this up?
Claim your listing, open OTA reconciliation in the owner dashboard, then continue Setup order.