FindMyStay.in
OTA integration
Add and maintain OTA channel rows (Booking.com, MMT, etc.) with listing URL, commission, and sync method — then verify as a staff attestation.
Distribution · Academy
What this section is
OTA connections records each Online Travel Agency you sell on for this property. Sync method is usually Manual distribution (you update the extranet yourself) or External channel manager. Verification is a staff attestation that the connection details are correct — not an API login test. Listing URLs under Listing → OTA are for staff reference; live selling discipline lives here under Distribution.
In the owner dashboard
Open OTA integration under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Channel Manager
Manual OTA distribution: dashboard, connections, external CM, publishing workspace, and rate/availability attestations.
Help cues
When to use it
Cue 1
Go-live: add Booking.com and MMT before first OTA booking import.
Cue 2
Commission % changes after a new OTA contract.
Cue 3
Archive an old Airbnb listing you no longer use.
Do this
Step-by-step
-
Open OTA connections
Distribution → OTA. Add channel: platform, name, listing URL, default commission %, sync method, status.
India example: Booking.com · URL extranet link · 15% · Manual distribution · Active. -
Map mentally to PMS products
Room type names and rate plans in PMS should match what you sell on the OTA. Distribution does not auto-map room codes — keep a written map (Deluxe Double ↔ B.com Deluxe).
India example: PMS Deluxe EP ↔ B.com “Deluxe Double Room” · breakfast sold as add-on. -
Verify and maintain
Use Verify to log that staff checked the extranet link and commission. Archive channels you stopped selling so the dashboard stays clean.
India example: Verify MMT after URL change · Archive old Expedia test row.
Tips
Commission method (percent vs fixed) should match how the OTA invoices you — Finance uses this later for remittances. · Travel agents (trade partners) are under Reservations → Travel agents — not OTA connections.
Common mistakes
Leaving sync method blank or “API” when no live adapter exists — use Manual or External CM honestly.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Add MMT before first MakeMyTrip booking
Setting
New listing · Booking.com already added · MMT contract signed this week.
Who is involved
Owner · Revenue staff
Without an OTA connection row, inbox import and commission later have no channel to attach to. Manual sync method is correct until a live adapter exists.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Distribution → OTA → Add channel | Platform MakeMyTrip · Manual distribution. |
| 2 | Paste listing/extranet URL · commission 18% | Channel Active. |
| 3 | Verify | Staff attestation logged — not an API test. |
Pricing unlock
Which plans include OTA integration
Ready to set this up?
Claim your listing, open OTA integration in the owner dashboard, then continue Setup order.