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Competitor rate tracking
Log manual competitor rate observations from OTA search and compare them to your BAR before changing prices.
Distribution · Academy
What this section is
Competitor rates is a staff rate shop — what you see on MMT/Booking.com search or mystery shopping — not scraped API data. Enter competitor name, room label, their rate, your BAR, source, and notes. This is revenue intelligence; it is separate from Listing “Competitors” SEO analytics on ShopSearching.
In the owner dashboard
Open Competitor rate tracking under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Distribution · Revenue management
Steer rates with the revenue hub, restrictions, dynamic pricing hints, competitor logs, booking pace, and OTB forecast.
Help cues
When to use it
Cue 1
Weekend shop: three nearby hotels on MMT.
Cue 2
Before raising Diwali BAR — check if you will be alone at the top.
Cue 3
Suspect you are undercutting the market unnecessarily.
Do this
Step-by-step
-
Open Competitor rates
Distribution → Competitor rates. Use Log observation for each check.
India example: 10 Oct · Hotel Lakeview Deluxe · ₹4,200 on MMT. -
Compare to your BAR
Enter our rate from Pricing calendar for the same date/type. Note gap and whether to move.
India example: Our BAR ₹3,950 · ₹250 below · consider +₹150. -
Act in Pricing calendar if needed
Change PMS rates only with a reason; then attest OTAs. Keep the observation log as evidence for the owner.
India example: BAR → ₹4,100 · Rate attest · log referenced in notes.
Tips
Compare like-for-like (Deluxe CP vs Deluxe CP) — meal plans skew screenshots. · Weekly cadence beats random panic shops after one lost booking.
Common mistakes
Copying the cheapest OTA screenshot into your BAR without checking quality/location parity.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: MMT shop — three Fort Kochi peers
Setting
Saturday stay · mobile search on MakeMyTrip.
Who is involved
Owner Ananya
Log what you see. Decide later — the log stops “I thought they were cheaper” arguments.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Competitor rates → Log · Hotel Lakeview · ₹4,200 · our ₹3,950 | Observation saved. |
| 2 | Log two more peers the same morning | Mini rate shop complete. |
| 3 | Optional: nudge BAR toward ₹4,100 · attest | Decision tied to evidence. |
Pricing unlock
Which plans include Competitor rate tracking
Ready to set this up?
Claim your listing, open Competitor rate tracking in the owner dashboard, then continue Setup order.