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Today’s F&B
Read the shift summary: open tickets, posted sales, and folio F&B — then clear exceptions before night audit.
Food & beverage · Academy
What this section is
Today’s F&B is the outlet’s day/shift dashboard for close. Night audit expects zero unexplained open orders and room charges posted. Treat it as a checklist, not a vanity sales number.
In the owner dashboard
Open Today’s F&B under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Food & beverage · F&B reports
Shift snapshot (Today’s F&B) for night audit, plus period F&B sales and dish reports.
Help cues
When to use it
Cue 1
End of dinner service / before night audit.
Cue 2
Cashier handover between shifts.
Cue 3
FO asks why a guest folio is missing dinner.
Do this
Step-by-step
-
Open Today’s F&B
Food & beverage → F&B reports → Today’s F&B. Note open tickets, posted amount, folio F&B amount.
India example: 3 open · 12 posted ₹18,450 · folio F&B ₹19,200. -
Clear open tickets
Open Orders/POS for each open ticket: settle in Billing, post to folio, or cancel with reason. Return to summary until open = 0 (or documented).
India example: T3 still open → post Room 204 · close · open count drops. -
Reconcile folio vs posted
If folio F&B and restaurant posted differ, check Room charges unposted queue and double posts. Align with FO before audit close.
India example: ₹750 still in Room charges → post → totals match.
Tips
Run Today’s F&B at lunch close and dinner close on busy days — not only at midnight. · Keep UPI/cash settlement notes next to the summary for the auditor.
Common mistakes
Ignoring “3 open” because sales look good — those opens become voids or lost charges later.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Three open tickets before audit
Setting
00:10 · night auditor waits · Today’s F&B shows 3 open.
Who is involved
Cashier · Night auditor
Open means unfinished money. Close or document before rolling the business date.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Today’s F&B → note 3 open | Blocker listed. |
| 2 | Orders → settle/post/cancel each with reason | Open → 0. |
| 3 | Refresh summary · hand to auditor | Posted + folio figures explainable. |
Pricing unlock
Which plans include Today’s F&B
Ready to set this up?
Claim your listing, open Today’s F&B in the owner dashboard, then continue Setup order.