FindMyStay.in
POS
Open dine-in, takeaway, counter, or bar tickets quickly, add menu items, and Send KOT.
Food & beverage · Academy
What this section is
POS (Point of Sale) is the fast cashier screen for opening a ticket by table or counter, adding Menu items, and sending KOT (Kitchen Order Ticket) / BOT (Bar Order Ticket) by station. Use it for the rush; use Orders when you need deeper ticket control.
In the owner dashboard
Open POS under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Food & beverage · Service
Run the floor: POS, billing, table reservations, orders, room service, and posting room charges to folios.
Help cues
When to use it
Cue 1
Walk-in sits at T3 — need order now.
Cue 2
Counter coffee for two.
Cue 3
Bar ticket for drinks only.
Do this
Step-by-step
-
Open POS
Food & beverage → Service → POS. Choose mode (dine-in table / takeaway / counter / bar) and covers if asked.
India example: Dine-in · T3 · 2 covers. -
Add items and send
Pick from Menu. Check veg flags and station. Send KOT so kitchen/bar starts — do not only save a draft during service.
India example: 2× filter coffee · Send KOT → bar/kitchen ticket prints or shows on KDS. -
Hand off to Billing or folio
When guests finish, settle in Billing or post to room via Orders / Room charges. Clear the table when done.
India example: Coffee UPI settled · T3 vacant.
Tips
Wrong table number on POS = food to the wrong guests — confirm tent card. · Takeaway: still Send KOT; mark order type so runners know.
Common mistakes
Adding items after food left the kitchen without a new KOT — stock and GST trails break.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Counter coffee rush — two filters
Setting
08:30 · lobby guests want coffee to go.
Who is involved
Cashier
POS is for speed. Still Send KOT so bar/kitchen counts the sale.
| # | What staff do | What they should see |
|---|---|---|
| 1 | POS → Counter · 1 cover | Ticket open. |
| 2 | 2× filter coffee · Send KOT | Station ticket appears. |
| 3 | Billing → UPI settle · close | Cashier drawer matches. |
Pricing unlock
Which plans include POS
Ready to set this up?
Claim your listing, open POS in the owner dashboard, then continue Setup order.