FindMyStay.in
Kitchen / KOT
Work the kitchen order ticket queue: prep, mark ready, and 86 (mark unavailable) sold-out dishes.
Food & beverage · Academy
What this section is
Kitchen / KOT shows food tickets sent from POS/Orders/Room service. Chefs bump items/orders to Ready when plated. Use 86 when a dish is sold out so Service stops selling it.
In the owner dashboard
Open Kitchen / KOT under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~10 min
Typical time to read this guide and complete the screen once for a small property.
Food & beverage · Kitchen & bar
KOT/BOT tickets, kitchen display (KDS), recipes, kitchen stock issues, and wastage logs.
Help cues
When to use it
Cue 1
Tickets arriving during dinner rush.
Cue 2
Butter chicken sold out — must 86.
Cue 3
Room service KOT needs priority plating.
Do this
Step-by-step
-
Open Kitchen / KOT
Food & beverage → Kitchen & bar → Kitchen / KOT. Filter open tickets; watch table/room labels.
India example: T3 · Masala dosa · Room 204 ★ ROOM SERVICE ★. -
Cook and mark Ready
Prep per ticket modifiers. Mark item or whole order Ready when it hits the pass so runners/KDS update.
India example: T3 dosa Ready · runner picks up. -
86 sold-out dishes
Toggle 86 on the menu item when you cannot sell more. Tell Service/POS immediately.
India example: 86 Butter chicken · cashiers warned.
Tips
Fire courses in the order Service intended — do not plate mains before starters clear unless asked. · Room service tickets: tray presentation, not dine-in plate-up timing.
Common mistakes
Marking Ready before food is actually on the pass — runners arrive empty-handed.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: 86 Butter chicken mid-service
Setting
Last portion sold · three more tickets would fail.
Who is involved
Chef · Cashier
86 on Kitchen / KOT plus a shout to Service prevents angry voids.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Kitchen / KOT → finish current Butter chicken tickets | Ready. |
| 2 | Toggle 86 Butter chicken | Item unavailable. |
| 3 | WhatsApp/cashier: 86 Butter chicken — suggest paneer | No new sales. |
Pricing unlock
Which plans include Kitchen / KOT
Ready to set this up?
Claim your listing, open Kitchen / KOT in the owner dashboard, then continue Setup order.