FindMyStay.in
Rating tracker
Watch Google rating and review-count changes over 1/7/30/90/365-day windows.
Reports & growth · Academy
What this section is
Rating tracker stores rating snapshots and review-growth summaries across trailing windows. Use it to see whether service recovery and QR asks are moving the needle (e.g. 4.3 → 4.5).
In the owner dashboard
Open Rating tracker under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~7 min
Typical time to read this guide and complete the screen once for a small property.
Reports · Reviews
Review inbox, rating tracker, and review-change event log for reputation management.
Help cues
When to use it
Cue 1
Monthly brand health.
Cue 2
After a review drive.
Cue 3
Franchise / owner scorecard.
Do this
Step-by-step
-
Open Rating tracker
Reviews → Rating tracker.
India example: 4.3 → 4.5 · +12 reviews. -
Read windows
1/7/30/90/365d growth — short windows are noisy.
India example: 30d healthier than 7d spike. -
Act on stall
Flat rating → FO recovery + QR ask at checkout + fix top complaints.
India example: Wi-Fi theme in inbox.
Tips
Pair with Review changes for event-level detail.
Common mistakes
Buying fake reviews — platform risk and ethics.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: 4.3 → 4.5 after review drive
Setting
30-day window.
Who is involved
Owner
Tracker proves the QR + recovery program worked.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Rating tracker → 30d window | 4.3 → 4.5. |
| 2 | Keep checkout QR ask | Habit sustained. |
| 3 | Fix top complaint themes | Wi-Fi ticket. |
Pricing unlock
Which plans include Rating tracker
Ready to set this up?
Claim your listing, open Rating tracker in the owner dashboard, then continue Setup order.