FindMyStay.in
Review changes
Read the cron-fed log of Google review/rating change events for audits.
Reports & growth · Academy
What this section is
Review changes lists detected changes to reviews/ratings over time (system-fed). Use when the rating jumped overnight and you need the event trail, or for agency reporting.
In the owner dashboard
Open Review changes under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~6 min
Typical time to read this guide and complete the screen once for a small property.
Reports · Reviews
Review inbox, rating tracker, and review-change event log for reputation management.
Help cues
When to use it
Cue 1
Sudden rating drop investigation.
Cue 2
Agency monthly proof.
Cue 3
Dispute about when a review appeared.
Do this
Step-by-step
-
Open Review changes
Reviews → Review changes.
India example: Change events listed. -
Match to Inbox
Open the related review and reply if needed.
India example: New 2★ · replied same day. -
Trend upward
Sustained positive changes → keep QR + service habits.
India example: Four weeks of +events.
Tips
Log is evidence — do not only watch the average star.
Common mistakes
Ignoring a cluster of new 1★ about the same defect.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Overnight rating drop trail
Setting
Change log vs inbox.
Who is involved
GM
Event log shows what changed — then reply in Inbox.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Review changes → last night events | New 1★ logged. |
| 2 | Inbox → reply + ops ticket | Handled. |
| 3 | Watch for theme clusters | Systemic fix if needed. |
Pricing unlock
Which plans include Review changes
Ready to set this up?
Claim your listing, open Review changes in the owner dashboard, then continue Setup order.