FindMyStay.in
Departures today
Clear today’s check-outs with balances settled, keys returned, and rooms released to housekeeping.
Front desk · Academy
What this section is
Departures is today’s checkout list. Settle folios (including restaurant charges), print tax invoices when needed, and free the room for the next arrival.
In the owner dashboard
Open Departures today under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Front office · Front desk
Daily reception workflow: pre-arrival through night audit, including walk-ins, room assignment, and Form C.
Help cues
When to use it
Cue 1
Morning checkout rush (usually 10:00–12:00 IST).
Cue 2
Late checkout requests and pending balances.
Do this
Step-by-step
-
Open Departures
Front desk → Departures. Spot open balances and unpaid F&B first.
India example: Room 204 · ₹1,180 balance (dinner + GST) · guest taxi at 11:00. -
Settle the folio
Open Guest folios / payments for that stay. Collect UPI, card, or cash; issue tax invoice if the guest needs GST invoice for reimbursement.
India example: Company guest needs invoice in “Infosys Ltd” with GSTIN — confirm billing name before finalising. -
Complete checkout
Mark checked out, take keys/cards, notify HK that the room is vacant-dirty so Arrivals can reuse it.
India example: Checkout 204 → HK turnaround target 13:30 for next Booking.com arrival.
Tips
Express checkout / pending charges: agree a hold on card or UPI collection process before releasing the guest. · No-shows are not Departures — handle under Cancellations / reservation status.
Common mistakes
Releasing the room to a new arrival before the previous folio is settled.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Checkout with restaurant balance and company invoice
Setting
Monday 11:00 · Infosys guest departing Superior 310.
Who is involved
Guest · Cashier · Reception
Departures highlights open balances. Dinner posted last night must be settled. Company GST invoice name was noted at Pre-arrival — use it.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Front desk → Departures | 310 · balance ₹1,180 (dinner + GST). |
| 2 | Open folio / payments · collect UPI · issue tax invoice to Infosys Ltd | Balance zero; invoice number shared on email/WhatsApp. |
| 3 | Complete checkout · take key card | Room vacant-dirty for HK; ready for next arrival after cleaning. |
Pricing unlock
Which plans include Departures today
Ready to set this up?
Claim your listing, open Departures today in the owner dashboard, then continue Setup order.