FindMyStay.in
New booking
Create phone, direct, or corporate reservations with correct dates, rate plan, source, and advance.
Reservations · Academy
What this section is
New booking is for stays that are not yet at the counter (use Walk-in when the guest is already here). Capture source carefully — it drives reports and commission tracking.
In the owner dashboard
Open New booking under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~9 min
Typical time to read this guide and complete the screen once for a small property.
Reservations
Create and manage bookings: lists, documents, groups, waitlist, corporate/agents, overbooking, and sources.
Help cues
When to use it
Cue 1
Phone / WhatsApp enquiry that converts.
Cue 2
Direct website or email booking entered manually.
Cue 3
Corporate travel desk sends a PO / email to hold rooms.
Do this
Step-by-step
-
Open New booking
Reservations → New booking. Choose room type, check-in/out, adults/children.
India example: Phone: Deluxe · 2 nights · 2 adults · CP (Continental Plan — room + breakfast) · 20–22 Oct. -
Set guest, source, and rate
Enter guest contacts, booking source (Phone / Direct / Corporate), rate plan, and total or nightly rate as your form requires.
India example: Source Phone · rate ₹3,200 + GST · advance ₹1,000 UPI. -
Save and follow up
Save as confirmed or tentative per policy. Send confirmation document; add Pre-arrival notes if special requests exist.
India example: Confirmed #4902 · WhatsApp confirmation PDF · note “late arrival after 22:00”.
Tips
Guests at the desk now → prefer Walk-in check-in so room pick + check-in happen together. · Quote tax clearly (“₹3,200 + GST”) to avoid lobby disputes later.
Common mistakes
Leaving source blank — ruins booking-source reports and OTA vs direct analysis.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Phone booking with CP (Continental Plan) and advance
Setting
Tuesday 11:00 · guest calls for weekend Deluxe with breakfast.
Who is involved
Priya · Guest on phone
New booking is for remote reservations. Source must be Phone. Walk-in is wrong here because the guest is not at the desk. Quote CP in plain words: room + breakfast.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Reservations → New booking | Blank reservation form. |
| 2 | Deluxe · Fri–Sun · 2 adults · CP (Continental Plan — room + breakfast) · source Phone · rate ₹3,200 + GST · advance ₹1,000 | Totals clear; guest mobile saved. |
| 3 | Save confirmed → Documents → send PDF on WhatsApp | Booking appears in All reservations; Pre-arrival can add “late arrival” later. |
Pricing unlock
Which plans include New booking
Ready to set this up?
Claim your listing, open New booking in the owner dashboard, then continue Setup order.