FindMyStay.in
Room assignment
Allocate or change physical room numbers without double-booking the same room-night.
Front desk · Academy
What this section is
Assign rooms links a reservation to a physical room. Use it before arrival or when moving an in-house guest. Skip OOO (Out of Order) / blocked rooms even if the type matches. The system should prevent two active stays on the same room for overlapping dates.
In the owner dashboard
Open Room assignment under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~7 min
Typical time to read this guide and complete the screen once for a small property.
Front office · Front desk
Daily reception workflow: pre-arrival through night audit, including walk-ins, room assignment, and Form C.
Help cues
When to use it
Cue 1
Pre-assigning VIP rooms the night before.
Cue 2
Moving a guest for AC / noise / connecting-room needs.
Cue 3
Clearing “unassigned” arrivals in the morning.
Do this
Step-by-step
-
Open Assign rooms
Front desk → Assign rooms. Find the reservation that still shows no room or needs a change.
India example: Booking #4821 Deluxe 20–22 Oct · currently unassigned. -
Pick a free compatible room
Choose a room of the correct type that is not occupied/blocked for those nights. Prefer clean/inspected for same-day arrival.
India example: Assign 103 (same Deluxe type) instead of 101 which is OOO for plumbing. -
Save and inform teams
Save assignment. Tell HK (room prep) and update the guest if it is a mid-stay move.
India example: Move in-house 101→103 · HK sets 101 dirty · guest notified at desk.
Tips
Check Room calendar if you need a visual of gaps for walk-ins. · Do not “hold” rooms only in a notebook — assign in the PMS.
Common mistakes
Assigning a room still marked occupied/dirty for an overlapping stay.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Pre-assign VIP and avoid OOO room
Setting
Friday evening · German couple Müller · room 101 is OOO plumbing.
Who is involved
Arjun · HK
Assign rooms prevents two bookings sharing one physical room. OOO/blocked rooms must not be chosen even if the type matches.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Front desk → Assign rooms · find Müller reservation | Currently unassigned Deluxe. |
| 2 | Skip 101 (OOO) · choose 112 courtyard clean | Assignment saved; Pre-arrival note still visible. |
| 3 | If later moving in-house guest, re-assign and notify HK | Old room becomes dirty; new room occupied. |
Pricing unlock
Which plans include Room assignment
Ready to set this up?
Claim your listing, open Room assignment in the owner dashboard, then continue Setup order.