FindMyStay.in
Data privacy management
Review data-subject requests (access/correction/deletion/export) and jump to retention/DPO settings — no auto-purge here.
Governance · Academy
What this section is
Data privacy shows recent data-subject requests and links to Privacy & retention settings (DPO, retention) and the guest directory. Honour access/correction/deletion/export requests per your policy and applicable Indian IT/privacy expectations. This screen does not auto-delete guest history.
In the owner dashboard
Open Data privacy management under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Governance · Compliance
Indian hotel compliance: Form C, guest identity, police register, GST/e-invoice, licences, fire, FSSAI, privacy, and security incidents.
Help cues
When to use it
Cue 1
Guest asks for data export.
Cue 2
Deletion request after dispute.
Cue 3
Retention policy annual review.
Do this
Step-by-step
-
Open Data privacy
Compliance → Data privacy.
India example: Recent requests list. -
Handle the request
Follow type (access/correction/deletion/export); use Guest directory + retention settings.
India example: Export fulfilled · logged. -
Review retention
Open Privacy & retention — confirm periods and DPO contact.
India example: Retention 7 years financial.
Tips
Never paste full ID scans into public tickets.
Common mistakes
Ignoring deletion requests because “PMS keeps everything forever”.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Honour a guest data export request
Setting
Email from past guest.
Who is involved
GM · Privacy owner
Privacy screen lists requests — fulfilment is manual via directory/retention tools.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Data privacy → see export request | Type export. |
| 2 | Pull allowed data · fulfil · log | Closed responsibly. |
| 3 | Review retention settings yearly | Policy alive. |
Pricing unlock
Which plans include Data privacy management
Ready to set this up?
Claim your listing, open Data privacy management in the owner dashboard, then continue Setup order.