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Business date management
Know and set the property working business date vs calendar today, and see recent night-audit dates.
Governance · Academy
What this section is
Business date is the hotel’s operational date for posting and audit (often yesterday until night audit rolls it). The screen shows working date vs calendar today, open/closed badge, notes, and the last ~14 night audits. Wrong business date breaks Room posting and confuses Daily business.
In the owner dashboard
Open Business date management under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Governance · Workflows
Close the day and keep process masters: suite, night audit, room posting, day-end, business date, approvals, tasks, SOPs, templates, import, master data.
Help cues
When to use it
Cue 1
Posting blocked — date closed.
Cue 2
After missed audit night.
Cue 3
Training: calendar ≠ business date.
Do this
Step-by-step
-
Open Business date
Workflows → Business date. Read working date vs today.
India example: Working 11 Oct · Calendar 12 Oct 01:10. -
Update only with intent
Set date/notes when SOP requires (manager). Do not casual-click forward.
India example: Roll to 12 Oct after audit. -
Open linked audits
Use recent night-audit list to reopen a date’s audit screen.
India example: Open 11 Oct audit.
Tips
Announce the working date in the night WhatsApp group.
Common mistakes
Rolling the date before room posting finishes.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Posting blocked — date closed
Setting
01:00 after a messy night.
Who is involved
Night auditor · GM
Business date must be intentional before posting.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Business date → see closed badge | Why posting failed. |
| 2 | Manager sets/rolls date per SOP | Open for posting. |
| 3 | Announce working date on WhatsApp | Team aligned. |
Pricing unlock
Which plans include Business date management
Ready to set this up?
Claim your listing, open Business date management in the owner dashboard, then continue Setup order.