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Stock adjustment
Correct on-hand for damage, expiry, missing stock, or count errors — always with a written reason.
Inventory · Academy
What this section is
Stock adjustment is the exception path. Use it after a physical count variance, breakage, or expiry write-off. It is not a shortcut for normal GRN/issue/transfer. Every adjustment should answer why.
In the owner dashboard
Open Stock adjustment under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Inventory · Stock movements
Move stock with audit trails: GRN (Goods Receipt Note), issue, transfer between stores, and adjustments.
Help cues
When to use it
Cue 1
Two glasses broken in MAIN.
Cue 2
Expired chemicals found in store.
Cue 3
Physical count shows −5 towels vs system.
Do this
Step-by-step
-
Open Stock adjustments
Inventory → Adjustments. Pick item, store, type (Adjust or Count), quantity, and a clear reason.
India example: MAIN · −2 glasses · Damage / breakage. -
Prefer count sessions for big gaps
Large mysterious gaps belong in Physical counts, not a quiet −100 adjustment. Small known damage can adjust immediately.
India example: Count variance 40 towels → physical verification session, not one silent adjust. -
Review adjustments weekly
Use Recent posts and top reasons. Repeat “missing” without investigation is a control failure.
India example: Three missing adjustments on shampoo → lock cupboard + CCTV check.
Tips
Photograph high-value write-offs if SOP requires. · Expired food: adjust and improve FEFO / Batches next. · Tap a reason chip to fill the form quickly.
Common mistakes
Daily “adjust to match shelf” with no GRN/issue discipline — Inventory becomes fiction. · Using Adjust when stock was issued to a department — that should be Issue.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Write off 2 broken glasses with reason
Setting
Store shelf accident · two glasses shattered.
Who is involved
Meera
Known damage = adjustment with reason. Mystery gaps = count session.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Stock adjustment → MAIN · glasses −2 · damage | Reason logged. |
| 2 | Post/save | On-hand drops. |
| 3 | Weekly review: no pattern of “damage” abuse | Control OK. |
Pricing unlock
Which plans include Stock adjustment
Ready to set this up?
Claim your listing, open Stock adjustment in the owner dashboard, then continue Setup order.