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Item master

Create and maintain inventory items with SKU, unit, category, reorder level, and cost/tax details.

Step-by-step Examples Plan unlocks Setup order
  • What this is
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Inventory · Academy

What this section is

Item master is the catalogue of everything you stock: toiletries, linen, cleaning chemicals, kitchen staples, engineering spares. Each row needs a stable SKU (Stock Keeping Unit), unit of measure, and reorder point. Bad masters make every GRN and PO painful.

In the owner dashboard

Open Item master under Listing / Property after you claim a stay. Same vocabulary as Help Academy.

~10 min

Typical time to read this guide and complete the screen once for a small property.

Inventory · Catalog & stores

Full inventory foundation: dashboard, item master (SKU), and stores / warehouses — beyond Supplies (quick).

Help cues

When to use it

Cue 1

Adding a new amenity or chemical.

Cue 2

Standardising names so “shampoo” and “Shampo” are not two items.

Cue 3

Setting reorder 20 before a full-house weekend.

Do this

Step-by-step

  1. 1

    Open Item master

    Inventory → Catalog & stores → Item master. Search before creating — avoid duplicates.

    India example: Search shampoo → edit SHAM-30 instead of creating SHAMPOO-NEW.
  2. 2

    Create / edit an item

    SKU, name, category (toiletries/linen/F&B dry/engineering), unit (each/kg/ltr), reorder level, cost/tax fields as used by your property.

    India example: SKU SHAM-30 · toiletries · unit each · reorder 20.
  3. 3

    Keep it tidy

    Deactivate obsolete SKUs; do not delete history. Align names with what HK and kitchen actually say.

    India example: Old 20ml bottle SKU inactive · 30ml active.

Tips

SKU codes short and unique (SHAM-30, TOWEL-BT) beat long sentences. · Same unit everywhere — never mix “packet” and “each” for the same product without converting.

Common mistakes

Creating a new item every time the brand changes — prefer one SKU and note brand in description.

Staff training

Detailed examples

Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.

Example 1: Create SHAM-30 without duplicating “shampoo”

Setting

HK asks for a new 30ml bottle · old 20ml still in master.

Who is involved

Meera

Search first. Two shampoo SKUs that mean the same thing break reorder math.

# What staff do What they should see
1 Item master → search shampoo Old SHAM-20 found.
2 Add SHAM-30 · unit each · reorder 20 · deactivate SHAM-20 when stock gone Clean transition.
3 Confirm category toiletries Reports group correctly.
End result: One clear active SKU for the amenity.

Pricing unlock

Which plans include Item master

Starter —
Growth —
Pro ✓
Business ✓

Full unlock matrix →

Inventory

Related Inventory

Batch & expiry tracking Consumption & wastage Goods receipt note (GRN) Inventory dashboard Inventory valuation Item master Physical stock verification Purchase invoice matching Purchase order management Purchase requisition Stock adjustment Stock issue Stock reorder Stock transfer Store / warehouse management

Getting started map → Help Academy → Abbreviations → Features →

Ready to set this up?

Claim your listing, open Item master in the owner dashboard, then continue Setup order.

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About us

findmystay.in

FindMyStay.in

Public stay directory and owner tools for hotels, resorts, villas, and homestays across India.

We help independent properties get found online — then claim their listing and run front desk, GST billing, enquiries, and day-to-day ops from one professional owner dashboard. Guests search by stay type and place; owners keep their brand, rates, and guest relationship without needing a chain IT team. From hill stations and temple towns to beach belts and metro business stays, FindMyStay.in covers destinations across North, East, West, and South India. Start with a public listing, follow the setup order, and grow into plan-based tools when you are ready — read our full story, see how owners use the platform, or write to us anytime.

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