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Physical stock verification
Run a count session, enter counted qty, and post variances so system on-hand matches the shelf.
Inventory · Academy
What this section is
Physical count (physical verification) is the formal stocktake. Freeze or control movements during the count if SOP requires. Enter counted quantities, review variances (system vs counted), then post so adjustments are documented — better than random Stock adjustments.
In the owner dashboard
Open Physical stock verification under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~11 min
Typical time to read this guide and complete the screen once for a small property.
Inventory · Control & valuation
Keep stock honest: batch/expiry, physical counts, valuation method, and consumption & wastage analytics.
Help cues
When to use it
Cue 1
Month-end MAIN store count.
Cue 2
After a suspected theft or large mystery gap.
Cue 3
Go-live cutover — opening balances verification.
Do this
Step-by-step
-
Open Physical count
Inventory → Control & valuation → Physical count. Start a session for a store (e.g. MAIN).
India example: Count session MAIN · 12 Oct. -
Count and enter
Two-person count when possible. Enter counted qty per SKU. Blind count (hide system qty) if your process uses it.
India example: System towels 100 · counted 97. -
Post variances
Review −3 / +2 lines, investigate large gaps, then Post session so on-hand updates with audit trail.
India example: Post −3 towels · reason count variance · investigate issue misses.
Tips
Count one store at a time; do not mix MAIN and HK in one rushed session. · Pause issues/GRNs during count or note cut-off time clearly.
Common mistakes
Changing figures to match system “so variance is zero” — that defeats the control.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: MAIN count — system 100 towels, counted 97
Setting
Month-end · two staff count MAIN linen.
Who is involved
Meera · Helper
Post the −3. Then ask why — missed issue or theft — not only erase the gap.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Physical count → MAIN session · enter 97 towels | Variance −3. |
| 2 | Review other large gaps · investigate | Notes on session. |
| 3 | Post count | On-hand 97 · audit trail kept. |
Pricing unlock
Which plans include Physical stock verification
Ready to set this up?
Claim your listing, open Physical stock verification in the owner dashboard, then continue Setup order.