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Outstanding balance report
Open Accounts receivable for unpaid guest/corporate balances (this report redirects to AR).
Reports & growth · Academy
What this section is
Outstanding balances report redirects to Finance → Accounts receivable: folios still owed, aging from checkout, deposits held separately. Use it for morning collections calls. Corporate credit ties to Credit billing limits.
In the owner dashboard
Open Outstanding balance report under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~7 min
Typical time to read this guide and complete the screen once for a small property.
Reports · Financial reports
Department profitability hub, cashier collections, outstanding AR, and GST & tax links.
Help cues
When to use it
Cue 1
Morning AR chase list.
Cue 2
Corporate net-30 overdue.
Cue 3
Owner asks “how much is still out?”
Do this
Step-by-step
-
Open Outstanding
Financial reports → Outstanding → AR screen.
India example: 1–7 days · ₹3,200 open. -
Drill and collect
Open folio/invoice · post payment or chase company.
India example: UPI clears row. -
Watch credit
Large company balances → Credit billing + sales follow-up.
India example: Acme ₹18k · 15 days.
Tips
Deposits held are not the same as balance due.
Common mistakes
Closing folios with balance still open — outstanding becomes a fight.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Morning AR chase
Setting
Three open checkouts.
Who is involved
FO cashier
Outstanding opens AR — collect or escalate corporate.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Outstanding → AR list | Aging buckets. |
| 2 | Collect one folio by UPI | Row clears. |
| 3 | Escalate Acme credit | Sales emailed. |
Pricing unlock
Which plans include Outstanding balance report
Ready to set this up?
Claim your listing, open Outstanding balance report in the owner dashboard, then continue Setup order.