FindMyStay.in
Booking source report
Read bookings, nights, revenue, and cancellation rate by source on the metrics sources screen.
Reports & growth · Academy
What this section is
Booking sources (performance) opens source analytics (bookings, room-nights, revenue, cancellation rate by channel). It is not the Reservations → Booking sources label setup screen — configure labels there first, then read performance here. OTAs (Online Travel Agencies) vs Direct vs Walk-in should be visible.
In the owner dashboard
Open Booking source report under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~8 min
Typical time to read this guide and complete the screen once for a small property.
Reports · Performance reports
Daily business, occupancy/ADR/RevPAR, revenue mix, source performance, cancellations, and guest stats.
Help cues
When to use it
Cue 1
Monthly channel mix review.
Cue 2
OTA cancel rate spiked.
Cue 3
Direct share goal tracking.
Do this
Step-by-step
-
Open the report
Performance reports → Booking sources (lands on metrics sources).
India example: Direct 40% nights · MMT 22%. -
Watch cancel rate
High OTA cancels → deposit/policy or quality issues.
India example: Booking.com cancel 18%. -
Fix labels if messy
Too much Other → Reservations → Booking sources config (Academy topic Booking sources).
India example: Enable Walk-in · train desk.
Tips
Commission vs Direct: high OTA share needs Distribution commission tracking.
Common mistakes
Reading performance while half the bookings have blank sources.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: OTA cancel rate too high
Setting
Metrics sources · last 30 days.
Who is involved
Revenue lead
Performance sources ≠ label setup — read cancels here, fix labels under Reservations if Other is huge.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Booking sources performance | Booking.com cancel 18%. |
| 2 | Open cancellation analysis | Same-day cluster. |
| 3 | Tighten deposit / policy messaging | Next month measurable. |
Pricing unlock
Which plans include Booking source report
Ready to set this up?
Claim your listing, open Booking source report in the owner dashboard, then continue Setup order.