FindMyStay.in
Booking-source performance
Configure source labels (Direct, Phone, Walk-in, OTA — Online Travel Agency — names) so every booking is tagged for reports.
Reservations · Academy
What this section is
Booking sources are the channel labels staff pick when creating reservations. Clean sources make Analytics and Reports meaningful (Direct vs Booking.com / MMT — MakeMyTrip — vs Walk-in). Post an SOP (Standard Operating Procedure) so every shift picks a source.
In the owner dashboard
Open Booking-source performance under Listing / Property after you claim a stay. Same vocabulary as Help Academy.
~6 min
Typical time to read this guide and complete the screen once for a small property.
Reservations
Create and manage bookings: lists, documents, groups, waitlist, corporate/agents, overbooking, and sources.
Help cues
When to use it
Cue 1
Setting up a new property.
Cue 2
Adding a new OTA or agent label.
Cue 3
Reports show too many “Other / blank” bookings.
Do this
Step-by-step
-
Open Booking sources
Reservations → Booking sources. Enable or label the channels you actually use.
India example: Direct, Walk-in, Phone, Booking.com, MakeMyTrip, Corporate, Agent. -
Train the desk
Every New booking / Walk-in must pick a source. Audit weekly for blanks.
India example: Night audit spot-check: today’s bookings all have a source. -
Read performance
Use Analytics / Reports → booking sources to see room-nights and revenue mix.
India example: Direct 40% · OTA 35% · Walk-in 25% last month.
Tips
Keep the list short — too many similar labels confuse reception.
Common mistakes
Using “Booking.com” as a free-text guest note instead of the source field — reports will miss it.
Staff training
Detailed examples
Full India-hotel scenarios — same structure as Help Academy. Follow on the live screen with your team.
Example 1: Clean up “Other” sources after Onam
Setting
Reports show 30% bookings as blank/Other.
Who is involved
GM · Front office team
Booking sources only work if staff pick them. Configure labels, then train and audit.
| # | What staff do | What they should see |
|---|---|---|
| 1 | Reservations → Booking sources → ensure Direct, Phone, Walk-in, Booking.com, MMT, Corporate, Agent exist | Clear short list. |
| 2 | Brief team: every New booking/Walk-in needs a source | Checklist on lobby wall / SOP (Standard Operating Procedure). |
| 3 | Week later open source report | Blank % drops; Direct vs OTA mix readable. |
Pricing unlock
Which plans include Booking-source performance
Ready to set this up?
Claim your listing, open Booking-source performance in the owner dashboard, then continue Setup order.